Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul. We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly. **Position / Title** Engagement Manager **Position Summary** The Engagement Manager (EM) is the primary manager for the overall definition, delivery and planning of Kore platform implementation and integration for various clients. The EM will serve as a liaison between Kore and the clients to ensure all requirements are implemented on schedule and within budget. EM will manage multiple clients and drive business value / ROI for clients from implementations. The EM is also responsible for leading and motivating the team and is viewed by clients as the primary contact for a wide variety of issues related to their implementations and integrations. The EM will coordinate global resources, partners and support teams. EM will also need to be able to partner effectively with client and partner stakeholders, deliver under tight deadlines, have strong communication skills and have the ability to manage multiple projects at one time. EM will manage the services P&L for their portfolio. LOCATION: Remote - Sydney, AUS **Responsibilities**

*   Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
*   Brings client context from close delivery experience, lead delivery set-up governance & works closely with clients and service line delivery teams.
*   Owns delivery management and delivery excellence by leading the design and customer requirements gathering, validation and optimization.
*   Responsible to set-up delivery and governance rigor and reviews delivery and financial metrics, assess risk and drive mitigation plans, creates and review SOW / work orders to better address delivery issues, and resolves/escalates platform related issues closely working with platform teams.
*   Accurately plan and forecast revenue growth to achieve their net revenue and margin targets.
*   Directs team activities to ensure full collaboration and partnership and leveraging the company’s full complement of resources to support the business.
*   Engage with senior level client contacts across all areas of the client’s business on a regular basis, delivering a continuous flow of business-building ideas, while securing relationship and performance feedback.
*   Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio.
*   Continually increase knowledge of the client’s business (and industry) often serving as the client’s first line consultant.
*   Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients.
*   Effectively plan work, communicate changes, and troubleshoot problems, assuring that the client and company commitments are kept.
*   Work closely with the sales team to scope the project, develop services proposal, deliver it to the customers.
*   Effectively “on-board” new client relationships.
*   Proactively work to assure a highly engaged team staffed with top talent. Hires, retains, develops and engages top level talent that inspires the trust and confidence of our clients and in turn becomes the reason why clients want to work with us.

**Qualifications / Skills Required**

*   A minimum of 15 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm required
*   Experience in handling Contact Center, Conversational AI Implementations required
*   Experience in implementations of CCaaS solutions leveraging Genesys, Cisco, Avaya, AudioCodes, Twilio, ASR/TTS engines like Google, Nuance, Azure etc., platforms required
*   Experience in Telco, Retail, and/or Banking space is a plus

**Education Qualification**

*   Bachelor's or Master's Degree in Computer Applications, Computer Science, or Business Administration

Engagement Manager

*   Remote role - work from home!
*   Friendly supportive team
*   Opportunity to work on a landmark project

**About Us**

IoT Alliance Australia (IoTAA) is Australia’s peak body for the Internet of Things. We’re growing our team to deliver an exciting and high-impact project shaping the future of digital security for Australian households.

**The Opportunity**

IoTAA has been engaged by the Department of Home Affairs to co-design and implement an internationally aligned, industry-led voluntary security labelling scheme for consumer-grade smart devices.

We’re looking for a dynamic Project Manager to support the Program Director in driving this complex, multi-stakeholder initiative from planning through to public launch.

**Key Outcomes**

Key deliverables include:

*   A robust governance and business model for the scheme
*   An operational model for label issuance and maintenance
*   Effective label design
*   National consumer consultation and awareness activities
*   Training for developers, manufacturers and distributors
*   A successful public launch

**About the Role**

Reporting to the Program Director, you’ll help ensure the Labelling Scheme for Smart Devices is well-managed, well-governed, delivered on time, on budget and within scope.

You’ll coordinate five core work packages:

*   **WP0: Project Management** – deliver smooth operations and governance
*   **WP1: Scheme Governance & Business Model** – co-design a viable, open framework
*   **WP2: Scheme Design & Operation** – develop operational processes for labelling
*   **WP3: Label Design** – deliver an effective physical and digital trust mark
*   **WP4: Consumer Consultation & Supplier Training** – boost consumer awareness and provide industry training

**Your Key Responsibilities**

*   With the Program Director, design a work plan for each team member depending upon project requirement and member expertise
*   Provide project updates to stakeholders as per demand and requirement
*   Perform regular assessment of project execution to identify areas for improvement
*   Track project performance periodically to ensure both short-term and long-term goals are met
*   Create and maintain detailed project documentation
*   Undertake risk management to minimise potential risks
*   Ensure project delivery is on time, as per scope and within the allocated budget
*   Manage internal coordination and external stakeholders; to ensure smooth project execution

**Selection Criteria**

*   Appropriate tertiary or project management qualifications and/or 7+ years’ project management experience with solid knowledge of project management frameworks and best practice.
*   Proven ability to build and maintain strong and effective networks and relationships across a diverse range of stakeholders.
*   Excellent oral and written business communication skills and outstanding interpersonal skills.
*   The ability to work collaboratively with multidisciplinary and diverse teams.
*   Dynamic with exceptional time management skills and able to apply quick, independent judgment and problem-solving when necessary.
*   Proven experience in using project management tools such as Asana, Monday, Trello, Kanban boards, etc. and good working knowledge of Microsoft Office suite.
*   Ability to travel interstate to attend meetings and events. 

**Please note:** you must have unrestricted work rights in Australia. Visa sponsorship is not available for this appointment.

**Desirable**

*   PMP certification
*   Experience in the technology sector, especially digital security
*   Interest in technology, Internet of Things (IoT) and IoT for good

**Why Join Us?**

*   Make a real difference to digital trust and security in Australia
*   Work on a high-profile, nation-shaping project
*   Join a supportive, passionate team driving industry change
*   Enjoy flexibility and variety – no two days are the same
*   Travel interstate for meetings and events (as required)

**Remuneration**

You will be paid $110,000 per year plus superannuation, paid fortnightly.

If you’re ready to be part of a project that will deliver real impact to Australian consumers, we’d love to hear from you.

**How to apply**

Your application must include the following:

*   CV
*   Statement addressing the selection criteria (no more than 1000 words) 

Please email your application to frank.zeichner@iot.org.au

**Closing date:** Thursday 24 July 2025

_IoTAA is an equal opportunity employer. We welcome applicants from all backgrounds and communities._

Project Manager – Labelling Scheme for Smart Devices

Volunteer Opportunity: Scrum Master

Organization: Talent Hub Show (THS) Location: Remote Type: Volunteer Time Commitment: 8–10 hours/week TIMINGS: 5pm AEST (Melbourne time) Meeting goes for About 45min

🎙 About Talent Hub Show

Talent Hub Show (THS) is a podcast platform that supports job seekers in stepping confidently and authentically into their next role. Through real stories and career journeys, we empower professionals to highlight their passions, tackle challenges, and share what excites them about their work.

Each episode dives into individual strengths, values, and aspirations—helping people stand out to employers and find aligned career paths. As our Scrum Master, you'll be integral to ensuring the platform runs smoothly and every voice has the space to be heard.

📌 Responsibilities

As a Volunteer Scrum Master at THS, you will:

Facilitate agile ceremonies (daily standups, sprint planning, reviews, retrospectives)

Support backlog grooming and prioritization with the Product Owner

Identify and remove blockers to maintain team momentum

Track sprint goals and monitor team progress

Champion a positive agile culture and continuous improvement

Ensure clear, consistent communication across teams and stakeholders

✅ Requirements

We’re looking for someone who brings:

A solid understanding of Agile and Scrum (formal or informal)

Strong communication and facilitation skills

Leadership qualities and a collaborative mindset

Availability for 8–10 hours/week

Comfort working in diverse, cross-functional remote teams

A passion for coaching and team empowerment

🌟 Bonus Points

Even better if you have:

Certified Scrum Master (CSM or equivalent)

Experience with Jira, Trello, Notion, or Click Up

Background in startups, podcasting, or career development

Prior volunteer coordination or team leadership experience

🚀 What You'll Gain

This is more than a role—it’s a chance to:

Build real-world agile leadership experience

Enhance your resume and professional portfolio

Connect with a creative, purpose-driven team

Help individuals share their stories and pursue meaningful careers

📩 Interested?

Send your CV or LinkedIn profile to \[Insert Contact Info\] Let’s empower voices and build confidence—together.

hashtag

# ScrumMaster hashtagVolunteerOpportunity hashtag

# AgileLeadership hashtagTalentHubShow hashtag

# RemoteTeam hashtagCareerStories hashtag

# PurposeDrivenWork hashtagOpenToWork

Scrum Master

We’re currently partnering with a leading national insurer to recruit experienced **Case Managers** or **Return-to-Work Specialist** to manage a diverse **Queensland portfolio** within a **self-insured environment**. This is a fantastic opportunity to bring your **workers compensation expertise** into a role that values autonomy, professional growth, and strategic impact. The Brisbane-based team offers a **flexible work environment**, and is open to candidates working **fully remotely anywhere within QLD**. **The Role**

*   Supporting injured workers through each stage of the claims process.
*   Manage RTW plans and work closely with internal stakeholders
*   Providing a proactive case management approach with a passion for all aspects of claims management.
*   Work closely with your business unit leaders for discussions around strategies and be open to receiving ideas and feedback.
*   Focus on what matters with much of the admin taken off your workload to allow you to stay focused on proactive case management and RTW outcomes.
*   This role isn't heavily driven by automated task management, you are empowered to drive RTW outcome and interactions vs task management.

**About you**

*   An experienced case manager or RTW specialist with workers compensation knowledge in either scheme or self-insurance.
*   You will be passionate about delivering superb customer experiences and enjoy working towards outcomes.
*   You will excel in speaking to people and be a strong communicator across verbal and written, providing consistent updates.
*   Have a genuine, caring nature that put people at the heart of what you do.
*   An organised person who demonstrates strong time management skills and prioritisation.

**Benefits**

*   Market-leading salary package up to $112,000
*   Great company discounts at well-known brands
*   Flexible working hours and the option to work from home 2-3 days per week.

Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. For more information or to discuss this role and the benefits of working with our client in further detail **please contact Adam Coyne on 0451544590 or adam.coyne@haylopeople.com.au**

Senior Case Manager, Self Insurance

**Job Description Summary** You will be responsible for managing and leading software implementation projects for electrical utilities in the APAC region. In this role you will utilize your experience to successfully deliver GE Software Solutions focusing on high end and complex solutions such as SCADA, ADMS, and Market Management Systems. **Job Description** Job Description **Roles And Responsibilities**

*   Provide delivery leadership and responsibility for the implementation of complex projects for GE Digital Grid software solutions at various customer sites in the APAC region.
*   Managing customer expectations & narrative. Take customer on a journey. Lead a diverse customer focused global project team that will include internal resources, partner companies, or subcontractor to support complex project execution and to ensure their tasks are completed as required & customer expectations are managed
*   Define & execute a detailed plan and approach based on SoW & customer profile with project scope, expected timeline and available budget/resources.
*   Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
*   Support project execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required. Influence peers to take action and may negotiate with external partners, vendors, or customers.
*   Manage the project budget and timeline and ensure the resources are available to a deliver a quality solution within budget and on time.
*   Manage project risks, scope changes and other non-standard events throughout the life of the project.
*   Ensure quality of deliverables is verified and matching stakeholder expectations & Statement of Work & internal & external stakeholders are informed
*   Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected and circled back into the organization as improvement areas.
*   Manage stakeholder communication and progress reporting.
*   Identify opportunities for customers to get the best value out of GE software and to expand the project in ways that bring value to our customer and satisfy our profitability requirements.
*   Uphold all GED administration and compliance requirements in real time.
*   Travel to customer sites in Philippines Or other countries APAC as and when required.

**Required Qualifications**

*   Bachelor’s Degree in Computer Science or Information Technology from a local or internationally recognized university is a must. Those with an Engineering Degree will also be considered;
*   Strong negotiation, visualisation & customer management skills with at least 15+ years of experience in complex customer implementation project management function in large scale, complex software projects for example ADMS, SCADA, ERP , CRM or Customized Customer Relationship Management or other software implementation.
*   Strong experience with Agile/Scrum execution. (Certified Scrum Master desirable)
*   able to do 5-20% domestic & international travel

As GE Vernova is a global organization, working across different time zones, and monitoring, reading and responding to contact outside normal working hours can be expected. **Additional InformationRelocation Assistance Provided:** No

*   This is a remote position

Senior Staff Services Project Manager

The Manager, Consulting Services is a “go to” practice leader that provides expert guidance, advice, and development support to the Consulting management team and their subsequent team members. This individual will assist the sales team with sales activities such as orals, estimations, and Statements of Work (SOW’s). This person works closely with Engagement Managers, Project Managers, Managing Consultants, and leads, and acts as a liaison between the Consulting team and executive management. This person will assist in identifying business needs, staffing projects, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately. **Key Responsibilities** Project Oversight:

*   Oversight responsibility for projects across the practice.
*   Oversee and assist Engagement Managers and team members when needed to identify project needs, reduce risk and develop solutions and strategies.

**Sales Support**

*   Support the RFP response and pursuit process for Consulting work. Team Leadership:
*   Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday applications.
*   Drive team and individuals to achieve high customer satisfaction levels.
*   Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence.

**People Development**

*   Perform role of mentor and coach.
*   Analyze team skills and provide for cross training to maintain teams’ ability to staff projects appropriately.

**Performance Management**

*   Establish direct reports’ goals and objectives during the bi-annual review process.
*   Direct the collection of performance feedback from customer and engagement/project manager on a quarterly basis or upon completion of project for your entire team.

**Skills And Requirements**

*   Possess 3-5 years of Workday (or other ERP) Consulting implementation experience.
*   Bachelor’s degree or equivalent.
*   Proven experience leading a virtual team.
*   Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments.
*   Must work well within and across teams to get things accomplished.
*   Possess sales engagement experience estimating and presenting to prospects

**Why Choose Cognizant**

*   Entrepreneurial environment that welcomes your ideas
*   Opportunity to do great work
*   Outreach programs that support communities and tap into your volunteer spirit
*   Learning opportunities to help current needs and advancement
*   Global operations, with opportunities in North America, Europe and Asia Pacific
*   An abundance of Affinity groups to meet your needs

**Cognizant Core Values**

*   Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
*   Raise the Bar: We always aim for excellence in how we work and what we deliver.
*   Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
*   Do the Right Thing: We all lead with integrity and always make the ethical choice.
*   Own It: We own the outcomes for our company, colleagues, and community.

Workday Consulting Services Manager

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally. **Location**: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia and New Zealand **About The Opportunity** The Senior WFM IC participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include gathering customer requirements, configuring the Dayforce solution to meet documented customer requirements, setting and managing customer expectations, providing guidance to Associate Consultants, identifying risks and communicating issues to the Project Manager. **What You’ll Get To Do**

*   Provide Implementation Services to Customers
*   Document and validate customer’s business requirements and map to Dayforce functionality
*   Configure Dayforce application to meet customer’s documented business requirements
*   Conduct consulting sessions (on the phone and in-person) and document with meeting minutes
*   Attend internal project meetings and provide status on progress of activities and deliverables
*   Provide customers with follow-up consulting and general assistance in areas of expertise

**Skills And Experience We Value**

*   Bachelor’s degree or equivalent experience
*   5 to 7 years’ experience in a Software Implementation role or 5+ years of experience in a Time & Attendance/Rostering, HR, Payroll Software role.
*   Experience with Australian Awards / Union Agreements / EBA’s highly regarded
*   Experience with software in a SaaS / Cloud computing environment.
*   Basic understanding of relational databases and SQL an asset
*   Understanding of common human capital management (HCM) business practices

**What Would Make You Really Stand Out**

*   Customer relationship acumen
*   Ability to engage with multiple projects & customers at the same time and manage priorities
*   Excellent organization, communication, and collaboration skills
*   Ability to lead and facilitate customer workshops and sessions

At Dayforce, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as individuals of all ages, genders, sexual orientations, cultural backgrounds, abilities, and experiences. If you require support or accessibility accommodations during the recruitment process, please let us know, and we will ensure your needs are met." All data collected from this question will only be accessible by the DE&I team. No one from recruitment can view this data

Services Consultant Sr

**About Us:** Catalyst Labs is a recruitment agency specializing in tax across North America, the Caribbean, UK, Crown Dependencies, Europe, and select Asian jurisdictions. This is a general expression of interest for professionals operating at the intersection of tax and technologythose modernizing tax functions, driving automation, and enabling compliance and strategic tax insights through technology. By submitting your CV, you will be considered for upcoming roles with our clientsranging from Big 4 and top consulting firms to PE-backed scaleups, large corporates, investment firms, and tech-forward tax boutiques. We work directly with hiring partners who understand the value of digitally enabled tax leadershipand we take pride in facilitating conversations that align with your expertise, vision, and career goals. **Who Can Apply:** Professionals with a strong focus on Tax Technology, Tax Transformation, and Process Automation initiatives. **Location:** Anywhere in the USA, Caribbean, UK, Crown dependencies, Europe or South East Asia. **Experience:** Tax tech consultants and implementation leads to senior managers, transformation leads, and directors spearheading global tax innovation projects. **General Responsibilities By Role**

*   Experience in tax transformation, tax process reengineering, or tax technology enablement within public accounting, corporate tax departments, or consulting firms.
*   Hands-on exposure to ERP, tax engines, and reporting platforms (e.g., SAP, Oracle, Vertex, ONESOURCE, Alteryx, Power BI, Anaplan, Tableau).
*   Strong understanding of indirect and direct tax compliance workflows, global reporting obligations, and data governance.
*   Proven success driving end-to-end tax automation initiativesfrom scoping and vendor selection to implementation and post-deployment support.
*   Experience with tax data architecture, integration, and master data strategies.
*   Exposure to Pillar Two, e-invoicing mandates, or other global regulatory digital transformations is a plus.
*   Ability to bridge the gap between tax technical teams and IT/stakeholderscomfortable working cross-functionally.
*   Background in Computer Science, MIS, or Engineering is helpful but not required.
*   CPA / EA / MST / LL.M. / CISA / PMP qualifications are highly valued depending on the role.
*   Experience managing teams, workstreams, and/or leading change management initiatives is a strong advantage.

**Why Work with us?**

*   Take advantage of the strong relationships we have built with the Big 4, Top Tech firms and Industry clients.
*   Tap instantly into our global network for both access and insight.
*   Work with competent recruiters who are deeply embedded with clients.
*   We prioritize your confidentiality and privacy throughout the recruitment process.
*   No spamming.
*   Support on crafting the perfect resume for jobs we shortlist you for.
*   Bypass gatekeepers, work directly with hiring managers and decision makers.
*   Industry insights and assistance in salary negotiations.

**Note:** _We adhere to strict data protection policies to ensure that your information is secure and only shared with potential employers with your explicit consent._

Latest Remote Jobs in
Australia·Project Manager

Engagement Manager

Engagement Manager

Project Manager – Labelling Scheme for Smart Devices

Project Manager – Labelling Scheme for Smart Devices

Scrum Master

Scrum Master

Senior Case Manager, Self Insurance

Senior Case Manager, Self Insurance

Senior Staff Services Project Manager

Senior Staff Services Project Manager

Workday Consulting Services Manager

Workday Consulting Services Manager

Services Consultant Sr

Services Consultant Sr

Tax Technology Manager / Senior / Director

Tax Technology Manager / Senior / Director

Latest Remote Jobs inAustralia·Project Manager

Engagement Manager

Engagement Manager

Project Manager – Labelling Scheme for Smart Devices

Project Manager – Labelling Scheme for Smart Devices

Scrum Master

Scrum Master

Senior Case Manager, Self Insurance

Senior Case Manager, Self Insurance

Senior Staff Services Project Manager

Senior Staff Services Project Manager

Workday Consulting Services Manager

Workday Consulting Services Manager

Services Consultant Sr

Services Consultant Sr

Tax Technology Manager / Senior / Director

Tax Technology Manager / Senior / Director

Latest Remote Jobs in
Australia·Project Manager