Product Manager

1. About Our Client:

The organization operates in the GovTech sector, providing software solutions that support critical public services worldwide. Serving over 5,000 public bodies, including local and state governments, education, health, and care sectors, the organization delivers software that facilitates service provision to more than 100 million citizens globally. With over 21 years of growth, it focuses on enabling public sector entities to operate efficiently and better engage with the communities they serve.

2. About the Opportunity:

The Product Manager is responsible for defining and leading the strategic vision and product roadmaps aligned with the organization''s goals. The role oversees the full product lifecycle management of a global cloud-based, AI-enabled Library solution used by thousands of schools, libraries, and public sector organizations across multiple regions. This position collaborates across product design, engineering, user research, and commercial teams to deliver impactful products that enhance operational efficiency and citizen outcomes. The role also guides the practical application of AI to ensure trustworthy and user-centered solutions.

3. Responsibilities:

• Define and maintain customer- and outcome-focused product requirements

• Lead product strategy execution and align development practices with global vision

• Collaborate with cross-functional teams including engineering, design, marketing, and customer success

• Conduct customer interviews, surveys, and market research to inform product decisions

• Prioritize product features and requirements based on customer needs and business goals

• Oversee the entire product development lifecycle

• Identify and mitigate risks to ensure successful product delivery

• Make trade-off decisions in partnership with technical leads when resource constraints arise

• Shape scalable and feasible product solutions aligned with customer and business needs

• Drive prioritization and decision-making across stakeholders

• Plan and execute successful product launches

• Analyze data and metrics to measure performance and inform continuous improvement

• Maintain strong documentation and clear product communications

• Build and maintain relationships with partners and vendors to support integrations and ecosystem growth

• Act as subject matter expert on North American regulatory and compliance standards

• Represent the product at industry events to support market engagement and commercial opportunities

4. Requirements:

• Minimum 5 years of product management experience

• Experience delivering AI-powered product features and working with AI-assisted development tools

• Strong understanding of machine learning, generative AI, and data-driven product design

• Ability to partner effectively with engineering teams building AI/ML solutions

• Knowledge of AI concepts including model performance, bias, and their impact on product design

• Strong analytical and problem-solving skills

• Experience prioritizing features based on customer, business, and technical factors

• Proficiency in Agile methodologies and iterative delivery

• Excellent communication and stakeholder collaboration skills

• Familiarity with integration patterns such as APIs and webhooks

• Understanding of regulatory and compliance requirements relevant to North America

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.