Senior Platform Engineering Manager

**Senior **Platform Engineering Manager Remote / Spain or SA-based on CET time-zone About TROOP: TROOP is the meeting planning & group travel logistics platform that helps you bring people together for successful in-person meetings. TROOP helps you manage the complexities of meeting planning, turning logistical challenges into meaningful connections and better outcomes for your team. We're on a mission to change the way companies bring people together—and that starts with building a team that thrives on innovation, collaboration, and impact. At TROOP, we're transforming how teams meet—making in-person gatherings smarter, more efficient, and easier to plan. But we're not just revolutionizing meeting logistics. We're building a company where people love to work. TROOP's Culture:TROOP is a global, remote-first company with a distributed team and hubs across the US, Spain, and South Africa. While we work remotely, we place a strong emphasis on frequent in-person meetings to build trust, deepen collaboration, and strengthen personal connection. Our culture is grounded in shared values: Ubuntu: "I am because we are" — reflecting our belief in collective success. Create: Embracing innovation through bold ideas. Impact: Succeeding together through meaningful results. Connect: Harnessing the power of personal connection to bring people together. About The Role: We're looking for a Senior Platform Engineering Manager to lead our platform and security engineering efforts. This is a hands-on role combining technical depth, leadership, and strategic thinking to build a secure and high-performing platform. Responsibilities: Leadership & Team Development:

• Lead and mentor a team of Platform and Security Engineers
• Foster a high-performance engineering culture focused on ownership, reliability, and continuous improvement
• Provide hands-on technical guidance while empowering the team to execute independently
• Partner closely with Engineering, Product, and Leadership teams to align platform strategy with business goals

Platform & Infrastructure:

• Own and evolve our cloud infrastructure on GCP
• Drive adoption and maturity of Infrastructure as Code (Terraform)
• Lead the design, implementation, and scaling of Kubernetes (GKE) environments
• Champion GitOps practices using ArgoCD and Helm
• Build and maintain reliable CI/CD pipelines using GitLab/GitHub and CI automation tools

Observability & Reliability:

• Establish best practices for monitoring, logging, and alerting
• Improve system reliability, performance, and incident response processes
• Define and track platform SLIs/SLOs

Security & Compliance:

• Embed security into every stage of the development lifecycle, coordinating different security automation tools
• Lead efforts around SOC 2 Type II compliance and other relevant regulations
• Drive privacy-by-design principles across systems and processes
• Lead external engagement with predominantly US-based clients on security, compliance, and privacy practices, ensuring alignment with enterprise expectations and regulatory standards

Automation & Engineering Excellence:

• Promote and implement the "Everything as Code" mindset across infrastructure, security, and operations
• Continuously improve developer experience through tooling and self-service platforms
• Identify and remove bottlenecks in engineering workflows

Requirements

• Around 8 years of experience in Platform Engineering, including 3 years in leadership roles
• Strong hands-on experience with Terraform (Infrastructure as Code), Kubernetes, GCP or other major cloud providers, ArgoCD and Helm, GitLab/GitHub and CI/CD automation
• Experience with observability tools such as OpenTelemetry or the LGTM stack
• Deep understanding of DevOps, GitOps, and platform engineering principles
• Experience in security engineering and automation practices like, SAST, container security, configuration management or WAF setups
• Solid understanding of compliance frameworks (especially SOC 2 Type II and GDPR)
• Experience implementing privacy-by-design and secure-by-default systems
• Experience working in fast-paced startup or scale-up environments
• Excellent communication and interpersonal skills, with the ability to explain complex concepts in clear, professional English to non-technical stakeholders and clients

Benefits 💻 Remote-first within our hubs: TROOP operates remotely with frequent in-person engagements, focusing on scaling within our legal entities in Spain, South Africa and the US. 🚀Join the Pioneering Team: As part of the initial team at TROOP, you'll be at the forefront of an extraordinary adventure. Picture yourself shaping the future of a fast-growing technology company where your ideas and contributions truly make a difference. 🎨 Discover an Incredible, Supportive Team and Diverse Culture: Prepare to be amazed by the exceptional individuals who form TROOP's team. Collaborate with brilliant, multicultural minds, where diverse backgrounds unite for unparalleled collaboration. 📈 Supported by Top Investors: TROOP's remarkable journey is backed by prestigious investors, such as the Madrona Group. Join forces with a company that has garnered the trust and support of the best in the industry. Read more about TROOP's Executive Chairman Steve Singh (Co-founder of Concur). ⏰ Paid Time Off: We provide 23 days per year, allowing you ample opportunity to relax, recharge, and have some well-deserved fun. 🩺 Comprehensive Health Insurance / Medical Aid Coverage. 💚 Mental Health Budget: Yearly budget assistance for mental health support for all our employees. ☀️Unforgettable Adventures: At TROOP, we cherish the bonds we create and the time we spend together. Each year, we embark on an incredible offsite to a surprise location, courtesy of TROOP. You'll have the opportunity to explore new cultures, create lasting memories, and bond with your colleagues in a unique and exciting way