Senior Social Media Manager

About The Job Think Jam is a leading digital agency that specializes in growing high-profile fandoms, franchises, and IPs. We work with top global studios, entertainment brands, and creators to leverage social media and digital strategy to build, engage, and scale audiences across the most influential platforms. With a focus on social growth, fandom intelligence, and creative content, we drive successful campaigns that resonate with communities and maximize the potential of iconic brands. We’re looking for a Senior Social Media Manager / Social Lead to join the UK team working on one of the world’s most recognisable entertainment streaming services. This is a role for someone who combines platform-native expertise, cultural instincts, and meticulous attention to detail. You’ll be the final checkpoint for all social content, ensuring every post is polished, on-brand, and ready to go. You’ll also take a strategic view across upcoming content, spotting opportunities, gaps, and improvements, and helping guide monthly content packages that keep the social presence fresh, consistent, and impactful. You’re a top-tier copywriter with an eagle eye for tone, timing, and detail, and a natural planner who can see both the week ahead and the month ahead while managing multiple campaigns and launches. You’ll work closely with strategists, creatives, and community managers to ensure every piece of content aligns with the brand’s voice, audience expectations, and cultural relevance. This position is in London, UK.What You'll Do

• Lead social strategy and execution across key platforms, ensuring content is culturally relevant, creative, and aligned with brand goals
• Serve as the final checkpoint for all content, reviewing copy, creative, and format to maintain the highest standards across every post
• Guide and inspire the social team, providing feedback, mentorship, and strategic direction that elevates ideas and campaigns
• Oversee the week-ahead and month-ahead content plans, spotting opportunities, gaps, or improvements to strengthen storytelling and engagement
• Collaborate closely with strategists, creatives, and community managers to ensure campaigns and reactive content are platform-native, innovative, and impactful
• Identify trends, cultural moments, and audience behaviour insights to inform strategy and inspire new social ideas
• Foster a culture of high-quality, fast, and culturally fluent content, balancing operational precision with creative experimentation

Who You Are

• More than 5 years experience in social media, ideally within the Entertainment space
• Exceptional copywriting and editorial skills, with a proven ability to spot errors and elevate content at speed
• Deep understanding of social platforms, formats, and trends, particularly Instagram, TikTok, Twitter/X, Threads, and Facebook
• Experienced in high-volume content planning and managing multi-stream publishing calendars
• Strategic thinker with the ability to anticipate audience needs and optimize content in advance
• Strong cultural instincts and understanding of entertainment fandoms and online communities
• Calm under pressure, highly organised, and comfortable juggling multiple campaigns and launches simultaneously
• Experience mentoring or guiding junior social team members is a plus

Who You Really Are

• A social superstar with a natural feel for what works on platforms
• Able to balance creative judgment with operational precision
• Confident spotting errors, improving copy, and guiding content without slowing down fast-moving workflows
• Comfortable thinking both tactically and strategically, seeing the week and month ahead while maintaining quality across all posts
• Passionate about entertainment, fandoms, and culture, and eager to shape how audiences engage with them

Our Perks Include

• The opportunity to work with some of the world's leading entertainment brands and franchises
• A dynamic and creative environment where data meets storytelling
• A flexible, remote-first work culture
• Competitive salary and benefits package
• A chance to shape the future of fandom-building through data-driven strategies

What We Offer

• 28 days holiday per year plus bank holidays, time off for birthdays, cultural/religious holidays, and charity work
• Bupa Health Plan
• Competitive parental leave package

Other Information Think Jam is an equal opportunity employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We actively encourage people from all walks of life, including those from historically marginalized groups and non-traditional backgrounds to apply. We strive to create a great environment and an opportunity to work with an excellent team of people.