Product Manager, Data Operations

About Our Client

As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Recognized as a significant innovator in the AI space and described as a leading solution for data reliability, the company supports some of the world's most prestigious organizations to deliver trustworthy data + AI at scale.

Backed by prominent venture capital firms, the company is powering the future of reliable data + AI.

About the Team

The Product Management team plays a critical role in guiding the product's overall lifecycle - development, adoption, and enhancements. The primary focus is understanding customer needs and pain points and aligning the product to address these in intuitive workflows.

Join the team if the following resonates:

• Making customers extremely happy is the top priority, starting with the product. Serving hundreds of enterprises allows for the use of meaningful quantitative data as well as personal relationships with users to inform product work.

• Building a Data+AI Observability product for technical users. The solution helps data engineers, analysts, scientists, and data governance managers make their data+AI products reliable and trustworthy. This is a new category, meaning building the product is challenging and requires creativity. Listening to customers and innovating on their behalf to come up with unique approaches is essential.

• Owning impact end-to-end: Product managers own goals around adoption. Shipping products is not enough; driving significant adoption and impact for customers is key. Collaboration with marketing, sales, customer success, and users is crucial to accomplish this.

• Rapid Growth: The organization is growing rapidly in terms of customers, revenue, and headcount. The challenges and adventures that come with high-growth environments are embraced.

About the Role

• Collaborate with engineers and designers to define and deliver product capabilities that help customers triage alerts and measure data and AI observability initiatives.
• Work with customers to understand how they operate their data and AI systems and translate their pain points into product improvements.
• Use product analytics and customer feedback to prioritize and iterate on what drives impact.
• Measure impact by user engagement with alerts and reporting, and how effectively the organization helps customers triage and resolve issues.

Qualifications

• 2–4 years of product management or adjacent experience (e.g. software engineering, sales engineering, or analyst background).
• Experience working on technical SaaS products or a strong interest in data/AI infrastructure.

About You

• Care deeply about your work and the outcomes you drive for customers.
• A bias toward action - make decisions quickly, iterate, and value progress over perfection.
• Ability to excel in ambiguity and drive projects forward.
• Curiosity and a learning mindset - excitement to work with senior PMs and engineers to grow product craft.
• Strong communication and collaboration skills; value working across disciplines and functions.

Compensation

$160K – $180K • Offers Equity

The base salary range for this role is listed above annually, plus eligibility for commission.

Final compensation will be determined based on skills, experience, and location.

The organization takes a market-based approach to compensation. Compensation is data-driven, transparent, and consistent. As market data changes over time, the targeted salary for this role may be adjusted.

This role is also eligible to participate in the organization's Equity and Benefits offering, including the following:

• Stock Options
• Healthcare plans
• 401k Retirement Plan
• Wellness Stipend
• Home Office Stipend
• Cell Phone or WIFI reimbursement
• Paid Parental Leave
• Flexible Time Off
• Generous Travel Policy

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”