Senior Stakeholder Engagement & Communications Manager

Salary: £70,000-£75,000Hours: Full-timeLocation: The role can be undertaken remotely within the UK with occasional travel to London required for events and team activities.Who are RECCo?

We are an independent, non-profit organisation responsible for the Retail Energy Code — a key part of how the GB retail energy market is regulated.

But we don’t just manage rules. We look ahead, not just react, helping the market change in the right way. We deliver secure digital services, clear governance, and practical solutions that protect consumers, support innovation, and help the energy system move towards net zero.

The Corporate Affairs team supports this mission by shaping how RECCo engages and communicates with the market, and by ensuring decisions are informed by a strong stakeholder understanding and insight. We bring together stakeholder engagement, communications, brand, PR and stakeholder insight to ensure RECCo has a clear, trusted voice; builds strong relationships across the sector, and meets stakeholder expectations as the market continues to evolve.

As RECCo prepares for its future role as a licensed Code Manager, this function is becoming increasingly central to how we operate.

What you’ll be doing

This is a senior operational leadership role within the Corporate Affairs team, reporting to the Director of Corporate Affairs. You will act as the day-to-day lead across all RECCo stakeholder engagement, communications, PR and brand activity, overseeing priorities and developing a team of specialist practitioners and ensuring work is strategically aligned, well-planned and delivered to the highest standards.

We are creating this role at a pivotal point for RECCo. Our programme of work and stakeholder base is growing, and we are moving towards closer, more integrated working with our service providers as we transition to be the REC code manager licensee. At the same time, we are embedding a unified brand and one organisation experience as we prepare for new licensing requirements.

In this role, you will take day-to-day ownership of the operational delivery across engagement, communications, brand, PR, events and stakeholder insight. Over time, the role will continue to develop as RECCo’s responsibilities evolve and as joint ways of working with the Code Manager Service Providers become more embedded.

Your work will have a direct impact on how effectively we engage and learn from our stakeholders, how the market perceives RECCo, and how confidently we step into our evolving role.

Your ResponsibilitiesOperational leadership and delivery

• Leading day-to-day delivery across stakeholder engagement, communications, brand, PR and events, ensuring work is strategically aligned, prioritised, coordinated and delivered on time and to highest of quality
• Managing workflow, capacity and dependencies across the Stakeholder Engagement and Communications teams, reducing bottlenecks and single points of failure
• Ensuring outputs are well-informed, clear and consistently high quality, with excellent attention to detail

Stakeholder engagement and communications

• Overseeing the development and team’s delivery of RECCo’s annual stakeholder engagement strategy, plan and supporting activities and campaigns, ensuring activity aligns with organisational priorities and strategic direction
• Building and maintaining effective relationships with stakeholders and representing RECCo credibly at industry meetings and events
• Overseeing and supporting the development and publication of key corporate publications, including the Annual Report, Forward Work Plan and annual budget.
• Ensuring a consistent and professional one-brand experience for stakeholders across all engagement channels as part of RECCo’s unified brand strategy implementation into day-to-day delivery

Brand, narrative and reputation

• Ensuring consistent application of RECCo’s unified brand, tone of voice and messaging across RECCo and the Service Providers
• Supporting delivery of thought leadership, external positioning and media activity
• Overseeing the evolution of RECCo’s brand governance, templates and design standards to support a clear and credible external presence

Insight, reporting and continuous improvement

• Overseeing stakeholder insight, reporting and analytics, ensuring data is reliable, used effectively and supports evidence-based decision-making
• Embedding learning from feedback and engagement into future planning and delivery
• Supporting compliance with licence-driven reporting and engagement expectations

Senior support and deputising

• Acting as the Stakeholder Engagement and Communications deputy for the Director of Corporate Affairs, providing leadership cover, expert stakeholder understanding and continuity when required

About You

• Proven experience leading stakeholder engagement and communications activity in the energy sector or similar regulated environment
• Strong people and delivery management skills, with the ability to prioritise competing demands and maintain high standards
• Experience overseeing integrated communications activity, including publications, digital channels, events and brand application
• Confidence working with senior stakeholders and providing clear, practical advice to support decision-making
• Ability to translate complex or technical information into clear, accessible messages for different audiences
• Strong organisational skills, with a structured and evidence-led approach to planning, reporting and insight
• Excellent written communication skills and attention to detail

What You’ll Get In Return

We offer a great range of benefits and a collaborative culture in which you’ll have the opportunity to shape how we do things from the ground up during an exciting period of growth.

Employee benefits:

• 25 days annual leave + bank holidays and a holiday buy scheme
• Private medical insurance and life cover
• Employee Assistance Programme with access to an online portal containing a wealth of wellbeing resources, online self-help courses and shopping discounts
• Company pension scheme with 7% employer contributions
• Enhanced parental leave and pay
• 2 paid volunteering days per annum to get involved with a charity or community group of your choice and access to a payroll giving scheme if you'd like to make regular donations to charity
• £40 well-being allowance every month
• Access to lease an Electric Vehicle via a salary sacrifice scheme
• Learning budget which you can use towards courses, books, webinars or conferences
• Knowledge-sharing sessions, e-learning and an online hub of training resources to aid your professional development

Our Commitment

At RECCo we are committed to cultivating an environment that promotes equality, diversity and inclusion. We want you to bring your authentic self to work every day and feel comfortable being you, no matter your age, gender identity, ethnicity, religion, disability status or otherwise.