Business Analyst

Application window ends 17:00 10 June 2025

Business Analyst

Home-based, UK

Placecube is looking for a detail-oriented and highly motivated Business Analyst to join our team. This crucial role bridges operational and technical teams to ensure solutions meet customer needs and business objectives. The Business Analyst will collaborate with stakeholders to gather requirements, define solution specifications, and prioritise project activities to deliver effective solutions. This position requires a blend of analytical thinking, process design, business understanding, and strong communication and collaboration skills to work effectively across different teams within our product development and delivery process.

Key Responsibilities of the role

●       Requirements Gathering & Documentation:

o  Engage with stakeholders (e.g. business leaders, customers, and end-users) to gather and document detailed business requirements, use cases, and functional specifications.

o  Translate business needs into actionable technical requirements and user stories for the development team.

o  Work with stakeholders to prioritise and define the most important business objectives, ensuring that solutions align with the company’s strategic goals.

●       Process Analysis & Improvement:

o  Analyse and document existing business processes, identify inefficiencies, and recommend improvements to optimise workflows and increase business value.

o  Conduct gap analysis to ensure that current systems and processes meet business requirements and propose solutions for improvement or new system integrations where needed.

o  Collaborate with different teams to ensure that product and business processes are aligned, optimised, and scalable.

●       Data Analysis & Reporting:

o  Analyse data and generate insights that inform business decisions, product strategy, and process improvements.

o  Support the development of key performance indicators (KPIs) and metrics for measuring product and business performance.

o  Present findings and recommendations to stakeholders in a clear and actionable format.

●       User Story Creation & Acceptance Criteria:

o  Write clear, concise, and well-defined user stories that describe the business problem, feature requirements, and user experience.

o  Define acceptance criteria for each user story to ensure that developed features meet business requirements and are fully testable.

o  Work with QA analysts to ensure user stories are properly tested and meet acceptance criteria.

●       Agile Product Development:

o  Act as the Product Owner in an Agile development environment, working closely with the development team to clarify requirements, accept/reject work, and ensure features meet business needs.

o  Prioritise features and user stories based on business value and urgency, ensuring timely and efficient product delivery.

o  Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure smooth delivery and continuous improvement of product development processes.

Requirements for the roleEducation & Experience

●       Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent experience).

●       3+ years of experience in business analysis, process management, or product development in an Agile environment, with a strong focus on the application of Agile methodologies (e.g., Scrum, Kanban).

●       Aptitude for writing user stories, acceptance criteria and process documentation.

Technical & Analytical Skills

●       Strong ability to translate business needs into technical requirements, user stories, and workflows.

●       Experience with tools such as JIRA, Confluence, Miro, Lucid or other project management and collaboration platforms.

●       Proficiency in using prototyping or wireframing tools (e.g. Figma, Balsamiq) to produce documentation supporting both reviews and delivery activities.

●       Strong data skills, including collection, analysis and interpretation. Experience in using reporting and analysis tools.

●       Basic understanding of software development processes and technical concepts such as APIs, database structure and user interface design.

●       Familiarity with UX/UI design principles and user-centred design, with an awareness of basic Accessibility guidelines and requirements.

Soft Skills

●       Excellent communication and presentation skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders, in both verbal and written formats.

●       Strong problem-solving abilities with the capacity to analyse situations from multiple perspectives and propose actionable solutions.

●       Detail-oriented, organised, and capable of managing multiple priorities in a fast-paced environment.

●       Proven ability to work collaboratively within cross-functional teams, including development, design, quality assurance, delivery and clients.

●       Customer-centric mindset with a passion for understanding and solving customer problems.

Nice-to-Haves

●       Experience in the delivery of SaaS products would be advantageous.

●       Experience working with the public sector would be advantageous.

Benefits

●      Annual salary £50,000 - £55,000 (depending on experience)

●      Automatic enrolment pension scheme

●      25 days annual leave, plus flexible use of UK bank holidays

●      Flexible, remote working within the United Kingdom

●      Staff Equity Scheme

About Placecube

Placecube launched in 2019 through a merger of two small, well-established organisations to bring Digital Place products to market. Built on a foundation of over 20 years of software development and systems integration delivery for private and public sector organisations. Specialising in local public services, open data, knowledge collaboration and secure information exchange.

Placecube provides the public sector with the affordable, accessible, and transformational benefits of digitally re-usable ‘great public services’ - designed by the public sector for the public sector. Re-using high quality code, services and designs that have already been paid for, and which have been extensively tested and proven by councils and wider government.

Placecube offers clients a new style of partnership based on the co-creation and re-use of well-designed digital services that demonstrate local place leadership, growing a connected ‘Digital Place’ ecosystem that enables our clients to operate their own platform. We work collaboratively, ensuring that our clients never pay twice for the same development. We differentiate ourselves through our actions and behaviours, living by the core principles that we’ve defined to ‘Do the right thing’.

Our support, tools and services help clients to accelerate the development of a new generation of place-based digital services that make it simple to connect citizens and communities at the front-end and integrate complex systems at the back end, reducing the administrative burden, unnecessary procedural waste and creating great digital experiences that users prefer.

Placecube currently partners with AWS, Liferay, OpenText, Congruity360 and SugarCRM.