This role will own the product direction for ACH capabilities, with a strong focus on payments processing, compliance, and operational excellence. You will partner closely with engineering, compliance, and API teams to translate business needs and rule changes into clear product requirements. The work will center on improving reliability, efficiency, and client outcomes across a complex ACH environment.
Location: Remote
Compensation: $110,000 – $130,000 annually
Responsibilities
- Own the ACH product backlog and prioritize features based on business and client needs.
- Define success metrics for ACH capabilities, focusing on processing efficiency and compliance.
- Develop requirements for ACH use cases, including returns and same-day ACH.
- Translate NACHA rule updates into actionable product requirements and implementation plans.
- Lead cross-functional teams in the discovery and delivery of ACH features.
- Manage ACH exception workflows and decisioning processes.
- Collaborate with API teams to define ACH integration patterns and event flows.
- 6+ years of product ownership or business analysis experience within payments or fintech environments.
- 3+ years of hands-on ACH payments experience, including exceptions and returns.
- 3+ years managing product backlogs and defining acceptance criteria for technology teams.
- 3+ years applying NACHA rules to ACH processing and product requirements.
- Experience collaborating with compliance on ACH controls related to Regulation E and fraud considerations.
- Proficiency using operational metrics to improve product reliability.
- Bachelor's degree in Business, Finance, IT, or a related field.
- Fuel Your Life program for holistic well-being support.
- Generous paid holidays and time-off policies.
- No-cost mental health support through Employee Assistance Programs.
- Recognition and rewards program for peer-to-peer appreciation.
- Employee resource groups for networking and collaboration.
- Professional growth opportunities with training and internal mobility.
- Comprehensive insurance options available from day one.
- 401(k) match and discounted shares through an employee stock purchase plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
