Engineering Manager, Incidents (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Engineering Manager, Incidents in the United States. As an Engineering Manager on the Incidents team, you will lead a talented, multi-disciplinary group of engineers responsible for building and maintaining complex navigation, mapping, and search solutions. You will guide the team in delivering robust and scalable services that support billions of real-time requests daily. This role combines technical leadership, people management, and operational excellence, ensuring your team aligns with business priorities while driving innovation and reliability. You will foster a culture of collaboration, mentorship, and customer focus, supporting career growth and operational best practices across a globally distributed team. The ideal candidate thrives in a fast-paced environment and has a strong ability to balance strategic oversight with hands-on execution. Accountabilities:

• Lead a distributed engineering team, providing mentorship, technical guidance, and career development
• Oversee day-to-day operations, including sprint planning, project management, and on-call processes
• Deliver high-impact solutions that maintain reliability, performance, and customer satisfaction
• Collaborate with product and engineering teams to align work with business strategy and long-term objectives
• Establish, monitor, and iterate on operational metrics to ensure quality and continuous improvement
• Promote best engineering practices, data-driven decisions, and a culture of innovation within the team
• Drive team initiatives, ensuring stakeholder alignment and effective communication across the organization

Requirements

• 5+ years of experience managing engineering teams, ideally 15+ engineers in remote or distributed environments
• Proven ability to hire, develop, and retain diverse, high-performing technical talent
• Strong technical expertise in building scalable web services and data products, preferably in AWS environments
• Demonstrated operational excellence, including monitoring, metrics, incident triage, and process improvement
• Customer-focused mindset with the ability to translate complex problems into actionable solutions
• Excellent written and verbal communication skills for engaging with stakeholders at all levels
• Experience driving vision, strategy, and execution in a fast-paced, evolving technical landscape

Benefits

• Competitive base salary ($206,550 - $279,450, with potential adjustments based on location)
• Comprehensive healthcare coverage including medical, dental, and vision
• Flexible work arrangements with full remote support
• Paid parental leave, wellness programs, and resources for career development
• Inclusive and supportive environment fostering growth, learning, and collaboration
• Opportunities to contribute to high-impact, innovative projects in a globally distributed team

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company. Final decisions, interviews, and assessments are then handled by their internal hiring team. Thank you for your interest!