Technical CRM Manager

We’re looking for a Technical CRM Manager with strong Braze expertise to support a fast-paced CRM transformation project. This is a hands-on role focused on building and implementing a CRM infrastructure from the ground up.

You’ll play a key role in shaping how CRM is set up, structured, and activated ahead of a key trading period, working across implementation, segmentation, and campaign delivery.

Key Responsibilities

• Lead end-to-end implementation and setup of Braze
• Ensure the CRM platform is correctly structured and scalable
• Build and manage audience segmentation strategies
• Set up and deploy CRM campaigns across relevant channels
• Oversee channel configuration and integration
• Run testing, optimisation, and performance improvements

Skills & Experience

• Proven experience implementing and managing Braze (end-to-end)
• Strong technical CRM background with platform setup experience
• Experience with audience segmentation and lifecycle marketing
• Ability to build and execute CRM campaigns independently
• Confident working in fast-paced, transformation-led environments
• Data-led mindset with a focus on testing and optimisation

Project Scope & Duration - Approx. 2 month contract

Day Rate - £300 - £400pd depending on experience

Location & Workplace Policy - Fully remote

IR35 Status - Outside IR35

Our freelance roles move quickly, so if you're interested in being considered for this opportunity, please submit your credentials and availability as soon as possible.

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