Digital Product Executive

Digital Product ExecutiveSalary: £30,255 - £33,995

Location: Remote with occasional travel to Downton / London for meetings.

Hours: Full time, 35 hours per week

Contract: 1-year fixed term maternity cover

About the Role

The Digital Product Executive plays a key part in keeping our digital products - such as My Recovery and Heroes Strive - running smoothly and moving in the right direction. During the maternity cover period, you’ll help coordinate the day-to-day activity across our platforms, ensuring everything runs as expected and that users have a seamless experience. You’ll take responsibility for keeping content accurate, engaging and aligned with our brand and strategy, while also supporting user engagement work and feeding what we learn back into product improvements.

You’ll work closely with colleagues across different teams, assisting with reporting, analysis and wider collaboration to make sure insights are acted on and opportunities for improvement are identified. This role is essential for maintaining momentum across digital workstreams, ensuring continuity, and helping deliver enhancements that genuinely make a difference for veterans and their families.

About You

Are you passionate about creating meaningful, accessible and engaging digital experiences – do you like to combine creativity with strong organisational skills and enjoy making digital journeys smoother, clearer and more impactful for users?

Do you care deeply about understanding user needs and translating them into practical improvements?

Are you comfortable working with content, data, user feedback and cross‑team collaboration to continually refine digital products?

You don’t need to be a technical expert — what matters is your ability to think from a user’s perspective, organise and manage digital content effectively, and help keep our digital platforms running smoothly during the maternity cover period.

If this sounds like you, we’ve got a role where you can put that passion to work and help drive real change for veterans and their families.

About the Team

This role sits in the Digital team at Help for Heroes. As the Digital team, we are all about making things work better, look sharper, and help people connect with our mission in meaningful ways. From building smooth online journeys for our supporters, to trying out the latest tech and using data to make smarter choices, we look to blend strategy, product know-how, and a solid understanding of our audience. We are passionate about what we do, always up for a challenge, and always on the lookout for new digital ways to make a real difference for veterans and their families.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! (pro-rata)
• Opportunity to buy and sell up to 5 days annual leave per year (pro-rata)
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 22nd March 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.