Healthcare Strategy & Creative - Account Manager

Frontera VieHey there,

We’re Frontera.

We help healthcare teams achieve better outcomes, faster – for patients, professionals and systems.

Frontera Vie is where we bring that to life – combining research, strategy, creative and AI to deliver programmes that actually shift behaviour.

We’re growing, and we’re looking for an Account Manager ready to step up and take more ownership.

The Role

This role is about owning delivery and building trusted client relationships across a diverse set of healthcare clients – from NHS to pharma, biotech and diagnostics.

You’ll sit at the centre of projects, working across research and creative teams, ensuring work is delivered to a high standard, on time and with clarity.

You’ll also use AI tools to improve how you manage projects, streamline delivery and support smarter, faster client servicing.

What You’ll Do

• Own day-to-day client delivery

Manage projects end-to-end, ensuring timelines, budgets and outputs are delivered to a high standard

• Support client relationships

Build strong, trusted relationships with clients, acting as a reliable and responsive point of contact

• Work across research and creative

Coordinate teams across insight, strategy and creative to ensure joined-up delivery

• Use AI to enhance delivery

Apply AI tools to improve efficiency, streamline workflows and support faster, smarter output development

• Drive organisation and clarity

Keep projects structured, proactive and well-communicated internally and externally

• Support quality and consistency

Ensure outputs meet Frontera standards and align with client objectives

• Grow in responsibility

Step into greater ownership over time, supporting the Client Director in delivering across accounts

What We’re Looking For

• Currently a Senior Account Executive (or similar) ready for the next step
• Experience working in healthcare communications, research or creative environments
• Confident managing multiple projects and stakeholders
• Comfortable working across research and creative delivery
• Strong organisational and communication skills
• Proactive and solutions-focused mindset
• Interest in using AI tools to improve ways of working
• Calm under pressure and able to manage competing priorities

What Makes This Role Different

• Exposure to a wide range of healthcare clients – NHS, pharma, biotech and diagnostics
• Work that combines research, strategy and creative, not just one discipline
• Opportunity to build AI-enabled ways of working, not just follow process
• Clear pathway to Account Director level as the business grows

Why Join Frontera Vie

• Be part of a fast-growing, ambitious team
• Work on projects that genuinely improve outcomes in healthcare
• Learn across disciplines and develop quickly
• Play a key role in how we scale delivery

Interested?

If you’re ready to step up, take more ownership and work in a team that values pace, clarity and impact – we’d like to hear from you.