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NewPermanentRemote
- East Coast overlapDiscovery & Delivery
This role is for someone who can listen carefully, structure ambiguity, and help teams make better decisions earlier. You will work between clients, delivery leads, and engineers to clarify processes, map requirements, and reduce rework before it reaches implementation.
TeamDiscovery & Delivery
Working ModelRemote
- East Coast overlap
About The Team
The Discovery & Delivery team builds software and operational systems that support high-stakes delivery across enterprise and public-sector engagements. We partner closely with engineering, program leadership, and client teams to translate mission-critical requirements into secure, maintainable systems.
Why this role matters
Turn operational complexity into clear requirements, process models, and delivery-ready decisions across software modernization and systems integration work.
What you'll do
- Run discovery sessions, document requirements, and map business processes for delivery teams.
- Translate stakeholder input into structured stories, workflow models, and implementation-ready briefs.
- Identify data, policy, process, and integration dependencies that affect scope and sequencing.
- Support acceptance criteria, release readiness, and change-impact analysis.
- Help maintain alignment between business goals and what is actually being built.
- Experience in business analysis, systems analysis, product operations, or delivery consulting.
- Strong facilitation and documentation skills with attention to clarity and traceability.
- Comfort working with technical teams and understanding system constraints.
- Ability to organize messy stakeholder input into coherent next steps.
- Good judgment around detail, scope, and when to push for clarification.
- Experience with enterprise process redesign, public-sector workflows, or legacy modernization.
- Familiarity with data mapping, systems integration, or service design artifacts.
- Background supporting procurement, compliance, or policy-sensitive delivery work.
$191,000 - $253,000 USD
This range is an estimate and may vary based on experience, training, role scope, and business needs. Equity and role-specific compensation components are considered separately.
Benefits Overview
- Comprehensive healthcare coverage for employees and eligible dependents.
- Life and disability protection with company-sponsored coverage.
- Generous paid time off, holiday hiatus, and caregiver or wellness leave.
- Family planning and parenting support programs.
- Mental health support and practical work-life services.
- Annual professional development reimbursement.
- Commuter and relocation support where eligible.
- Regional retirement plans, including 401(k) options in the US.
We will never request payment or sensitive financial details during the hiring process. Verify recruiter communication by checking sender domain, avoid suspicious links, and report questionable outreach to our contact channel.
Data privacy
Candidate data is handled under our privacy standards. For details, review our applicant privacy notice.
What good looks like
- Bridge client context, delivery planning, and engineering execution.
- Map real-world workflows into usable system requirements and decision points.
- Reduce avoidable churn by making assumptions, gaps, and dependencies explicit.
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