Voice Product Owner Twilio

Position: Voice Product Owner Twilio

Location : New York, NY (Remote)

Duration: Contract

Job Description::

Voice PO (New Role) –

• Understanding of end-to-end contact center functionalities

• Exposure to Twilio IVR and Insights reporting will be a bonus

• Good communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholders

• Understanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria’s

• Task ownership and Accountability of product processes and deliverables

Empathetic and high-performing product person who thrives in high-speed environment

Skill Matrix

Skills Years of Exp Year Last Used Rating (Out of 10)

Product Owner

Twilio

Voice