Product Manager (Telecom)

Client: TelecommunicationsTitle: Product Manager IDuration: 12+ months Contract (Possibility of extension or conversion)Location: Fully Remote (EST Only)Key Responsibilities:

• Responsible for clearly understanding the vision for the product and communicating the vision to delivery teams.
• Responsible for understanding various users of the product, including other systems that may consume the product, in order to ensure that they are building a product that provides value to the users.
• Work with Product Manager, Scrum Master and Development team in maintaining a well refined and prioritized backlog of sufficient length to support the team’s velocity.
• Responsible for making sure that the team understands the context of the stories in the backlog and that the team has adequate information to deliver the stories.
• Ensures the product is demonstrated to the business and stakeholders and confirms that the product being delivered meets the business needs.
• Works with the delivery team on a daily basis to answer questions and review/approve stories being developed.
• Work with the Product Manager to develop an end-to-end test case and assist in planning, sequencing, coordinating and helping users to carry out UAT.
• Create an environment of continuous improvement by using data to answer questions.
• Bring in the latest innovative thinking and ideas from the Agile community to increase agility, leveraging lean, scrum, kanban, and other agile thinking.

Education/Certifications:

• Bachelor’s degree
• Certified SAFe Agilist, CSPO, or A-CSPOExperience/Minimum Requirements:

• At least 7 years of experience in software, technology, program management and program implementation.
• At least 3 years of experience in product management using an agile framework.
• Experience with agile approaches and concepts, including Scrum, Kanban, XP or equivalent.
• Experience with the ServiceNow platform; role will specifically support Customer Service.
• Management (CSM) and Field Service Management (FSM) modules.