Software Engineer – AI Voice Agent

Join an exciting project to develop an AI-powered voice agent for a children's adventure park. This role involves building a custom ElevenLabs voice agent to serve as a virtual receptionist, handling customer inquiries and bookings. The project requires integrating various APIs and telephony solutions to deliver a seamless, automated experience. The work is fully remote and offers the opportunity to contribute to innovative voice technology solutions, with potential for future collaboration. Responsibilities

• Develop a voice agent using ElevenLabs technology tailored for a kid's adventure park environment
• Design and implement node-based workflows to manage conversational logic and user interactions
• Integrate booking APIs, specifically with Roller Software, to enable real-time reservations and updates
• Set up and configure Twilio for telephony integration, ensuring reliable call handling and routing
• Implement mid-call tools and webhooks to support dynamic call features and data exchange
• Develop minimal logging and analytics to monitor agent performance and user interactions
• Produce clear, concise documentation for the solution, covering setup, usage, and troubleshooting
• Conduct thorough testing to ensure reliability, accuracy, and a positive user experience

Skills And Requirements

• Proficiency in application development, with experience in Node.js or similar frameworks
• Familiarity with ElevenLabs or comparable AI voice agent platforms
• Experience integrating third-party APIs, especially booking and telephony solutions (e.g., Roller Software, Twilio)
• Strong understanding of workflow automation and webhook implementation
• Ability to create basic logging and analytics for monitoring system performance
• Excellent problem-solving skills and attention to detail
• Strong written communication skills for documentation
• Ability to work independently and deliver results within tight timelines
• Remote work capability with reliable internet access
• Availability for a short-term project (1–2 days), with openness to future assignments

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