Senior Manager, Product Operations

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About the Opportunity

For over 20 years, the company has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, the organization has always worked with flow. The company is building tools that empower teams to automate the manual, uncover insights, and scale smarter. More than that, the company is creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what the team shows up for everyday.

The organization is looking for a Senior Manager of Product Operations to lead the team responsible for how the product organization plans, executes, and ships. This role will manage a team of Product Operations Managers, set the operational standard for the organization, and partner with product and engineering leadership to drive strategic alignment. This is a player-coach role — the individual will get in the weeds when it matters and zoom out to shape how the function evolves.

Key Responsibilities

• Lead, develop, and grow a team of Product Operations Managers across varying levels
• Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms
• Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions
• Set tooling strategy for product ops — drive adoption of systems that create accountability and visibility
• Define role standards, hiring bars, and development paths for the Product Ops function
• Embed AI-augmented workflows into how the team operates; model a builder mindset
• Drive cross-functional alignment between product, engineering, design, GTM, and finance

Required Qualifications

• 8+ years in product operations, strategy & ops, or program management — with at least 2–3 years in people management
• Deep experience designing operational systems that scale across a product organization
• Strong executive communication: ability to present operational complexity at the VP and CPO level without losing the nuance
• Track record of building and developing high-performing ops teams
• Data-driven and outcome-oriented — connecting operational decisions to business metrics
• Experience influencing without authority across multiple functions and org levels

Preferred Qualifications

• Experience building or scaling a Product Ops function from the ground up
• Familiarity with AI tooling strategy in an operational context
• Background in GTM or launch operations at a SaaS or platform company

Additional Information

• Medical/vision and dental coverage options for full-time employees
• 401k Match to help save for your future
• Monthly stipend to support work and productivity
• Flexible Time Away Program, plus Sick Time Off
• Employees are automatically covered under sponsored life insurance, short-term, and long-term disability plans
• Employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support the community
• Opportunities for professional growth and development including access to online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and a personal account for the company's product
• Teleworking options from any registered location in the U.S. (role specific)

The hiring company provides a competitive base salary range for roles that may be hired in different geographic areas the company is licensed to operate its business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range$170,000—$230,000 USD

At the company, ideas are heard, potential is supported, and contributions have real impact. Individuals will have the freedom to explore, push boundaries, and grow beyond their role. Diverse perspectives and nontraditional paths are welcomed—because impact comes from individuals who care deeply and challenge thoughtfully. When doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

The hiring company is an equal opportunity employer committed to fostering an inclusive environment with the best employees. It is the company's policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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