Director, Project Management

About Our Client

Our client is a leading data and artificial intelligence (AI) consultancy that helps businesses build the strategy, technology, and teams they need to scale growth and efficiency. The team of skilled Data Engineers, Data Scientists, Machine Learning (ML) Experts, and AI Engineers seamlessly integrate with client teams to solve their most challenging business problems. Leveraging strategic partnerships with Snowflake, AWS, Matillion, Fivetran, Pyramid Analytics, and more, the company uses modern technology, scalable architectures, and industry best practices. With a recent acquisition, this organization is a uniquely powerful business partner to the enterprise, with a talent mix that is nearly impossible to find under one roof.

This is a fast-growing firm with significant career opportunities for motivated professionals who want to help create a unique company. The organization is committed to fostering an inclusive employee experience that reflects the world we live in today. This is an equal-opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.

About The Role

The Director, Project Management is responsible for leading cross-functional, multi-project programs for clients, ensuring strategy, BI, data, engineering, AI, and machine learning solutions are delivered on-time and on-budget according to defined scope, timeline and cost parameters. They are also responsible for managing & mentoring a team of Project Managers of varying levels, ensuring their growth and development.

The Director, Project Management is expected to roughly split time as follows:

• 70%: Billable Delivery
• Project management of 1 - 2 strategic engagements
• Delivery oversight
• Account management
• 30%: Non-billable Delivery Operations
• Team management
• New business / estimation / scoping
• Internal initiatives
• Process development & governance

Billable Delivery

• Directly manage complex digital projects or a single program, ensuring work is progressing successfully and profitably
• Work closely with Delivery Leads to provide delivery oversight over projects, ensuring all engagements meet quality standards, client satisfaction and financial targets
• Partner with the Growth Team to provide account management over client accounts, resulting in sustained and successful relationships

Non-billable Delivery Operations

• Directly manage 4 - 5 members of the PMO, across varying levels from Project Manager to Sr. Program Manager, ensuring they are supported, engaged, and successful in their day to day work
• Participate in growing the PMO team by recruiting & interviewing PM candidates, and onboarding new hires
• Participate in business development efforts by developing project approaches and estimates, collaborating on proposals and SOWs, and presenting at pitches
• Collaborate with the VP, Delivery & Operations on long-term vision & strategy of the PMO
• Partner with Delivery Lead peers and the organization's Leadership team on internal initiatives related to business growth, delivery methodology, scoping and estimating, and the delivery model - all in support of driving increased efficiency and consistency
• Work with Delivery Lead peers to develop, rollout, facilitate, and govern all Delivery processes across the delivery team and PMO, ensuring process governance

Experience, Qualifications & Skills

• Experience in a professional services environment (e.g., consulting firm, digital agency)
• Proven track record delivering large-scale multi-functional software or technology implementation projects, leveraging agile or waterfall principles while adhering to budget, timeline, scope, and resource constraints.
• Experience managing complex technology implementations that include the full spectrum of offerings (Data Strategy, BI, Data Engineering, AI, ML)
• Expertise in Project Management principles, methods and techniques, including Agile and Scrum methodologies
• Experience working with global delivery teams (i.e. nearshore, offshore)
• Exposure to ancillary components of Delivery oversight:
• Resource management & capacity planning
• Project financials
• Fee structures
• Revenue recognition
• Managing project margins to meet profitability targets
• People management experience, at varying levels
• Experience developing and implementing Delivery processes
• Experience crafting delivery approaches and estimates, creating proposals, and writing Statements of Work and Change Orders
• Experience presenting project management processes and approaches in pitches
• Ability to see and communicate the big picture across multiple projects, take complex issues and present them in a simple and easy to follow manner
• Strong understanding of the digital project lifecycle and the role of the various team members
• Excellent leadership, relationship management and influencing skills
• Meticulous verbal and written communication skills, strong organizational and planning skills

Compensation / Benefits

• Competitive compensation
• Company-paid medical, vision, dental, and wellness benefits for employees
• Company-provided home office equipment
• Flexible vacation and sick days
• Team-oriented and supportive working environment
• Company-sponsored events and swag

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”