Senior Product Owner

We’re hiring a Senior Product Owner to own end-to-end product execution and delivery discipline. This is a tactical, execution-focused role for someone who can translate product strategy into developer-ready Jira work and maximize value delivered sprint after sprint.

You will be the single source of truth for your team’s work, owning the backlog, leading a strong Agile cadence, and ensuring predictable delivery across web and mobile.

The Mission

Bring clarity, speed, and predictability to product delivery by:

• Turning business requirements into high-quality Epics, user stories, acceptance criteria, and edge cases
• Running a strong sprint cadence and driving accountability
• Reducing rework, reducing cycle time, and improving sprint predictability
• Owning Jira as the source of truth, workflows, dashboards, releases, reporting

What You’ll Own1) Backlog ownership and requirements clarity

• Own and prioritize the product backlog, keep the team focused on highest-value work
• Translate high-level requirements into detailed, actionable user stories with testable acceptance criteria
• Capture edge cases, failure states, and clear “what done means”

2) Agile execution and delivery discipline

• Lead grooming, sprint planning, daily follow-ups, sprint reviews, and retros
• Drive dependencies and unblock engineers fast, across backend, web, iOS, Android, DevOps
• Enforce Definition of Ready and Definition of Done
• Protect sprint scope, manage change requests, enforce tradeoffs

3) Jira ownership

• Workflows, boards, components, priorities, versions/releases, dashboards
• Weekly reporting and visibility into progress, blockers, and next sprint readiness

4) Release management and quality

• Coordinate releases across Web, iOS, Android, including versioning and release notes
• Own release readiness checklist, staging readiness, smoke testing coordination
• Coordinate UAT for major features, validate readiness, accept stories as done

5) Product documentation and decision log

• Maintain lightweight PRDs/feature briefs, a decision log, and onboarding docs
• Ensure specs and Jira stay aligned, one reliable reference

6) Analytics instrumentation requirements

• Define tracking requirements for key flows and ensure they are included in acceptance criteria when relevant
• Work with engineers to confirm instrumentation is implemented consistently

7) Customer feedback loop

• Own intake and triage for customer and seller feedback
• Convert recurring issues into prioritized fixes, bugs, and improvements
• Run a weekly “top issues” review and drive closure visibility

What Success Looks Like (measurable)

• Cycle time goes down (created to done)
• Rework goes down (clearer requirements, fewer misunderstandings)
• Sprint predictability improves (commit vs delivered)
• Releases become smoother, fewer production issues
• Jira becomes trusted, clean, and scalable
• Product decisions and behavior are documented clearly
• Feedback loop turns support pain into shipped fixes
• Key flows have proper tracking so we can iterate with data

Must-have

• 5+ years in Product Owner, Delivery, Product Ops, Technical PM roles in software teams
• Strong user story writing, acceptance criteria, edge case thinking
• Hands-on Jira mastery, workflows, dashboards, releases/versions, not just user-level
• Proven delivery ownership, you improved throughput, predictability, or quality in past roles
• Technical fluency, comfortable discussing APIs, dependencies, tradeoffs with engineers
• Comfortable operating in ambiguity and without an Engineering Manager

Nice-to-have

• Marketplace, e-commerce, payments, logistics, disputes/returns, KYC experience
• Mobile release experience (App Store, Play Store)
• Live streaming/video product experience
• CSPO or similar certification is a plus