Content Operations Manager

About Platform Engineering Platform Engineering (platformengineering.org) is home to the world’s largest community of platform engineers. Through events like PlatformCon, which brings together over 35,000+ participants every year, we connect thousands of professionals, share best practices, and help shape the future of how teams build and scale internal developer platforms. We’re looking for a Content Operations Manager to scale and optimize the way we produce and distribute content. You’ll own our AI-powered workflows for articles, videos, and community-driven content and make sure outputs are consistent, high-quality, and delivered on time. You’ll be the bridge between tech (AI tools, automation, Airtable) and people (our content team, contributors, and editors), ensuring our growing content engine runs smoothly. What You’ll Be Doing

• Running and improving our AI content workflows (text + video) to produce high-quality content at scale.
• Designing processes that balance automation with human review for clarity, accuracy, and brand tone.
• Coordinating tasks across writers, editors, and freelancers and ensure deadlines are met.
• Experimenting with new AU and workflow tools, testing them hands-on, and rolling out the best ones.
• Reviewing and refining content outputs for clarity, consistency, and brand alignment.
• Partnering with our Senior Operations Manager to align on content production with strategic goals.
• Documenting workflows and building playbooks so processes can scale.
• Identifying bottlenecks early and fixing them before they become blockers.

What We’re Looking For

• 2–3 years of experience in Operations (Marketing, Content, or Growth Ops) in a B2B SaaS or startup environment.
• Strong interest in AI and automation, ideally with hands-on experience using AI tools and workflow platforms.
• Excellent written and spoken English. You care about clarity and tone.
• Proven ability to design and optimize repeatable processes.
• Comfortable working with structured data (Airtable or similar).
• A fast learner who loves experimenting with new tools and figuring out how they fit together.
• Organized and proactive. You are able to keep multiple projects moving at once.
• Bonus: experience coordinating freelancers or small teams..

Why you’ll love working with us

• Your work will reach tens of thousands of engineers worldwide.
• Be at the forefront of AI-powered content operations, testing and scaling new tools.
• Shape the future of platform engineering content through events like PlatformCon.
• Fully remote team across Europe, the US, and beyond.
• A role with room to grow into leadership as our content engine expands.
• Competitive salary, equity, and a collaborative, inclusive culture.

If you’re excited about AI, enjoy building scalable systems, and want to be part of a global team that’s shaping the future of platform engineering, we’d love to hear from you!