Project Manager (Field Merchandising Manager)

We are on the lookout for a Project Manager (Field Merchandising Manager) to work remotely. This person will be responsible for in store Merchandising planning, launching, communicating, executing, managing, and reporting on our Wearables product demos in the US market (specifically our partnership with Essilor Luxottica) as we maintain and update our current fixtures in the US market. This role plays an instrumental part in contributing to the vision for how we present ourselves in ensuring our customers can find, learn, and experience products through physical retail. It is critical to have experience with merchandising within North America eyeglasses or smart glasses retailers. The primary role of the Field Merchandising Manager is to ensure that all field merchandising components, including fixtures, demo units, graphics, and display technologies, are operating and functioning properly, as well as maintained to the standards. The role is execution oriented and is focused on planning, managing, and executing large new and existing programs and projects. The Field Merchandising Manager must be comfortable in a fast-paced environment with constant change, executing multiple projects, while working collaboratively and communicating clearly across teams such as channel marketing, operations, sales, analytics, and external vendors. Responsibilities

• Prioritize large volumes of projects across thousands of retail doors, most with tight deadlines and extreme complexity, with some guidance from the Field Merchandising Lead.
• Partner closely with internal and external key partners on a regular basis to align and drive impact and results with the utmost efficiency and accuracy while moving fast.
• Act as liaison between regional 3rd party labor agencies, fixture display companies, channel marketing managers, demo tech team, field sales, and visual.
• Merchandising and Essilor Luxottica on any issues that come up in our retail partners.
• Manage 3rd party labor agencies to execute projects in brick-and-mortar retailers globally to ensure deliverables are met.
• Build highly detailed execution plans for a variety of initiatives across multiple product lines.
• Review instructions and execution for multiple projects simultaneously with a keen eye for detail.
• Understand display fixture production process and installation implementation processes to properly prepare workback schedules and deliverables to share cross-functionally both internally and externally.
• Critical to understand various retailer 3rd party labor operations to drive best-in-class execution.
• Track field execution, including progress and results, and prepare reports for internal stakeholders.
• Analyze demo data, flag potential roadblocks, and work with external partners to
• ensure in-store demo compliance.
• Process all invoices and work closely with the Field Merchandising Lead to ensure all 3rd party labor projects are within budget.

Minimum Qualifications

• Minimum 3 years of professional experience on either the brand side of retail in-store.
• Merchandising or the vendor side of retail in-store merchandising.
• More than 3 years of project management experience.
• Not less than 3 years of third-party labor management experience.
• Proven ability to understand the unique operating conditions within each retailer and how that impacts the planning and execution of the initiatives for all product lines.
• Must have experience sharing program/project updates across broad teams and organizations - transparency is key within the culture and the ability to communicate clearly and concisely, cross-functionally.
• Extremely high level of accuracy and attention to detail, with the ability to track and articulate the intricacies of complex fixture installations.
• Experience managing relationships with cross-functional stakeholders and external vendors.
• Must have experience partnering with external stakeholders.
• Excellent at finding the root cause of issues or gathering the necessary cross-functional members to find that cause or solution to an issue.
• Strong interpersonal skills, approachable, and flexible.
• Experience with navigating various organizational environments where culture and structure vary.
• Excellent communicator, superb verbal and written communication.
• Experience with Google G Suite and the Microsoft suite of software applications.

Preferred Qualifications

• Familiarity with Essilor Luxottica retail partners and their guidelines/processes.
• Experience in planning large-scale executions and installations from concept stage through prototype and production stages.
• Experience working in a highly cross-functional setting.
• Experience in maintaining budgets and fiscal responsibility.
• Mobile Carrier and/or Specialty Retailer experience.
• Experience with in-store tech demos or tech in a retail setting.

Benefits

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities

• Participate in OP monthly team meetings and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.

About Us At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we’ve been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.