Technical Product Owner – Performance Reporting

Title: Technical Product Owner - Performance Reporting

Department: Product Management

Posting Location: Remote

About Lexipol

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference - day in and day out.

The Work:

Lexipol is seeking a seasoned, hands-on Technical Product Owner to drive product strategy and development on our SaaS-based Performance Reporting product for the public safety market. In this role, you will work with developers and stakeholders to shape product strategy, define requirements, build new features, and execute technology initiatives for an established, rapidly growing product. You'll translate business concepts into functional product updates and communicate technical tradeoffs in business terms for an executive audience. Ideal candidates combine knowledge of modern software development with business-driven prioritization to drive innovation in a fast-paced, entrepreneurial environment. You're a curious self-learner who communicates well up, down, and across an organization, asks thoughtful questions, and isn't afraid to dig into the data for answers. As a Technical Product Owner, you'll collaborate cross-functionally to translate business requirements into actionable engineering tasks — ensuring the product keeps evolving to meet our first responders' needs. This position is fully remote, with occasional travel to our corporate office in Frisco, TX. This is done through working in these areas of focus:

Key Performance Objectives:

Strategic Planning (40%) • Help define the vision, strategy, and roadmap for Lexipol's Performance Reporting software solution within the context of the overall Lexipol platform • Serve as a subject matter expert and trusted advisor for the Performance Reporting product • Communicate effectively with technical and non-technical stakeholders, ensuring a regular, appropriate cadence of updates across the organization • Conduct product update presentations and gather feedback and data on success metrics • Manage and report progress on roadmaps and milestones, overseeing scope, ensuring quality, and driving on-time delivery • Proactively identify, track, and clear risks and dependencies • Ensure proper data collection and monitoring tools and dashboards are in place • Guide timely escalation and/or negotiation up the chain when needed • Plan and execute the user acceptance and beta testing program, in partnership with the Director of product for performance reporting Effective Requirement Gathering and Documentation (40%) • Collaborate with stakeholders to understand business needs and objectives • Write PRDs and clear, detailed user stories with well-defined acceptance criteria • Manage collaboration with our UX/UI design team and ensure readiness for requirements documentation and engineering backlog • Ensure all product documentation is up-to-date and accurately reflects current features and functionalities.  Active Participation in the Agile Process (10%) • Engage in all agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives • Adjust and refine user stories based on feedback and changes to requirements • Assist in maintaining and prioritizing the product backlog, ensuring alignment with business objectives and stakeholder needs. Support Engineering Team for Successful Delivery (10%) • Provide clarifications and answer queries from the engineering team regarding requirements • Work closely with developers to ensure understanding of user stories and acceptance criteria and with design team to ensure alignment • Scope and implement improvements and changes as required

Required Qualifications:

• 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization • 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert • Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind • Ability to effectively prioritize and organize work for self and others in a highly dynamic environment • Proven ability to write PRDs, detailed user stories, and acceptance criteria • Technically proficient with a proven track record of working with engineering and non-technical teams alike • Superior problem-solving and troubleshooting skills, with the ability to exercise sound judgment to manage issue resolutions • Highly motivated, detail-oriented individual with a proven ability to think creatively to solve technical and structural problems, with customer needs driving solutions • Excellent oral and written communication skills to clearly explain complex issues, progress reports, and technical roadmaps to a variety of audiences, up to and including executive leadership • Experience overcoming the challenges of managing projects with remote and global team members

Preferred Experience:

• Experience using Jira, Confluence, and Figma (for UX/UI design review) • Familiarity with public safety a strong plus • Experience with data analysis and algorithms a strong plus • Experience with AI a strong plus • Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP

Target Outcomes/Success Metrics:

• Deliver High-Quality Features: Successfully deliver new features and functionality that meet business objectives per roadmap timelines. • Close the Loop: Ensure delivered software updates meet the requirements provided to the engineering team. • Maintain Product Backlog Efficiency: Keep a well-organized and prioritized backlog to streamline development efforts. • Enhance Team Collaboration: Improve communication between stakeholders and the engineering team, reducing misunderstandings and identifying early interruptions to delivery timelines. • Drive Testing for GTM Readiness: Ensure delivered products meet a high standard by driving beta and user acceptance testing as a key part of go-to-market readiness. • Own the Product Roadmap: Develop and own the Performance Reporting product roadmap, ensuring accountability to milestones shared cross-functionally with the org and executive team. • Prioritize Strategically: Prioritize software development work to align resources with roadmap objectives and milestones, measured by how closely delivered updates align with those objectives.

Employee Value Proposition:

• Training and Development: Receive ongoing training in product ownership and agile methodologies to enhance your skills. • Mentoring and Coaching: Benefit from mentoring by your manager, the Director of Product along with experienced product managers and product owners to support your career growth. • Career Advancement: Join as a foundational member of the Product team, with opportunities to lead projects and advance within the company. • Impactful Work: Contribute to a product that has a significant impact on our users, the success of the company, and the first responder community — what you do here matters.

The Environment:

• Collaborative Work Environment: Work with a dynamic, high-performing team that values collaboration, execution, and cross-company influence. • Thriving Culture: Join a team of high-energy, experienced professionals at all levels who are driven to scale the business and invested in each other's growth — as part of a company recognized as one of the top digital companies in the world.

Compensation and Benefits:

Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Targeting base salary of $110,000 plus annual bonus.

About Lexipol

Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at www.lexipol.com.

Lexipol Is an Equal Opportunity Employer (EOE)

Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.