Senior Business Analyst (Remote, flexible)

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Job Description

Salary: £50,000-60,000 per annum, depending on experience

Contract: Permanent, full-time (35 hours per week)

Location: Home-based with occasional travel as required.

Company Description

The client is a leading end-of-life charity in the UK. They are the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care, while providing information and support on all aspects of dying, death, and bereavement. The client's research explores good end-of-life practices, and their campaigns advocate for improved quality of life for those with life-limiting illnesses.

Job Description

Within the Business Transformation team, the Senior Business Analyst is responsible for spearheading business analysis activities to shape effective, sustainable solutions. You will work with executive sponsors, project teams, and stakeholders to understand business needs, gather and analyze data, and design commercially viable solutions. In this role, you'll lead strategic change projects by gathering insights, analyzing complex data, and designing effective solutions to ensure programs are evidence-based and deliver tangible benefits. Your work will directly enhance how the client operates and supports those who rely on them.

Responsibilities:

• Build a strong understanding of the organization’s work and stakeholder needs to identify business problems and design effective, commercially viable solutions.
• Partner with senior stakeholders to clarify and confirm project vision and scope.
• Manage business analysis across the full project lifecycle, delivering agreed outcomes on time, within budget, and scope.
• Foster collaboration and act as a bridge between users, business teams, and technical teams to ensure shared understanding and successful delivery.
• Engage with stakeholders to define expected benefits, establish measures, and support tracking to ensure changes deliver tangible value.
• Use elicitation techniques to capture, challenge, and validate requirements.
• Lead process analysis and redesign activities, ensuring future-state processes are streamlined, effective, and aligned with organizational strategy.
• Play an active role in shaping and developing the Business Analyst practice by championing best practice, improving ways of working, and sharing knowledge across the team.

Key Criteria:

• Established experience in a similar business analysis role, delivering large-scale, cross-organization projects.
• Excellent knowledge of business analysis tools and techniques, project management methodologies, data analysis, and visualization techniques.
• Industry-recognized business analysis qualification (e.g., BCS, CBAP).
• Experience leading teams and working alongside senior stakeholders, with the ability and confidence to influence decision-making.
• Strong drive for improvement and innovation with a focus on delivering solutions that align with organizational strategy and defined project benefits.
• Project delivery spans across caring services, fundraising, marketing, and business services, so the ability to demonstrate experience of working with people, processes, and technologies across business environments is crucial. Experience in a non-profit organization or an understanding of charities would be an advantage.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary information. Please review both the advert and job description and outline your most relevant skills, experience, and knowledge for the role.
• Close date for applications: 15 September 2025. Early applications are encouraged as the process may close sooner if a sufficient number of qualified candidates apply.

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