Product Manager with eCommerce and Loyalty UX & Figma exp

“Must be authorized to work in the United States without the need for current or future employer sponsorship.”Job Title: Product Manager with eCommerce and Loyalty UX & Figma expLocation: CA - RemoteDuration 12 months

We are looking for a hands-on Product Manager to support key initiatives across our digital eCommerce journey — from browse and discovery to checkout and post-purchase services. As a contract Product Manager II, you’ll be embedded with a cross-functional agile team and help lead the execution and delivery of customer-facing features across our mobile apps and website. This role is ideal for a self-starter who thrives in agile environments, loves collaborating with engineers and designers, and has a strong track record delivering intuitive and scalable product experiences.

Whether you’ve worked on discovery (browse/navigation), purchase (bag/checkout), or service layers (account, order tracking, etc.), we’re looking for a versatile product manager who can adapt quickly and contribute meaningfully across our platform.

________________________________________Key Responsibilities• Product Delivery & Agile Execution

o Write and refine user stories in Jira that clearly translate business needs and UX flows into development-ready tickets.

o Own the day-to-day relationship with engineering — answering questions, resolving edge cases, and unblocking delivery teams.

o Facilitate sprint ceremonies including backlog refinement and sprint planning.

o Maintain a prioritized backlog with a focus on delivery velocity and feature completeness.

• Cross-Functional Collaboration

o Partner with UX to ensure designs are fully fleshed out, technically feasible, and aligned to product goals.

o Use tools like Figma to review designs, annotate requirements, and clarify implementation logic.

o Communicate with stakeholders across product, engineering, QA, and analytics to keep everyone aligned and informed.

o Contribute to launch planning, testing coordination, and post-release monitoring.

• Measurement

o Collaborate with analytics and testing teams to measure performance and inform iteration.

Skills & ExperienceRequired

• 4–6 years of experience as a Product Manager, Business Analyst, or equivalent role in digital product delivery.

• Solid understanding of Agile product development and hands-on experience with Jira and Confluence.

• Strong technical writing and communication skills — ability to write clear, detailed, and structured requirements.

• Experience working on eCommerce platforms, including mobile and/or web-based user journeys.

• Demonstrated collaboration with UX teams and working knowledge of tools like Figma.

• Strong interpersonal and organizational skills; able to manage complexity and drive clarity across teams.

• Independent, proactive, and highly organized.

• Strong communicator who can tailor messaging across technical and non-technical audiences.

• Comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

Preferred

• Experience in any of the following eCommerce domains: product discovery, shopping cart/checkout, or post-purchase services.

• Familiarity with mobile app delivery processes, testing, and integration patterns.

• Exposure to experimentation practices (A/B testing, user research) and data-informed iteration.

Additional Skills

Open to remote candidates.

eCommerce experience required.

Loyalty experience preferred.

Experience partnering with UX (User Experience) and using Figma.

Familiar with Agile methodologies and Jira.