Senior Case Manager, Self Insurance

We’re currently partnering with a leading national insurer to recruit experienced Case Managers or Return-to-Work Specialist to manage a diverse Queensland portfolio within a self-insured environment. This is a fantastic opportunity to bring your workers compensation expertise into a role that values autonomy, professional growth, and strategic impact. The Brisbane-based team offers a flexible work environment, and is open to candidates working fully remotely anywhere within QLD. The Role

• Supporting injured workers through each stage of the claims process.
• Manage RTW plans and work closely with internal stakeholders
• Providing a proactive case management approach with a passion for all aspects of claims management.
• Work closely with your business unit leaders for discussions around strategies and be open to receiving ideas and feedback.
• Focus on what matters with much of the admin taken off your workload to allow you to stay focused on proactive case management and RTW outcomes.
• This role isn't heavily driven by automated task management, you are empowered to drive RTW outcome and interactions vs task management.

About you

• An experienced case manager or RTW specialist with workers compensation knowledge in either scheme or self-insurance.
• You will be passionate about delivering superb customer experiences and enjoy working towards outcomes.
• You will excel in speaking to people and be a strong communicator across verbal and written, providing consistent updates.
• Have a genuine, caring nature that put people at the heart of what you do.
• An organised person who demonstrates strong time management skills and prioritisation.

Benefits

• Market-leading salary package up to $112,000
• Great company discounts at well-known brands
• Flexible working hours and the option to work from home 2-3 days per week.

Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. For more information or to discuss this role and the benefits of working with our client in further detail please contact Adam Coyne on 0451544590 or adam.coyne@haylopeople.com.au