Fullstack Engineer

About The Company

GitLab is an open-core software company dedicated to developing the most comprehensive AI-powered DevSecOps Platform, utilized by over 100,000 organizations worldwide. Our mission is to enable everyone to contribute to and co-create the software that powers our world. By fostering an inclusive environment where contributions are encouraged from all, we accelerate human progress and innovation. Our platform unites teams and organizations, breaking down barriers and redefining the possibilities in software development. Through products like Duo Enterprise and Duo Agent Platform, our customers benefit from AI at every stage of the Software Development Life Cycle (SDLC), enhancing security, efficiency, and collaboration.

About The Role

As a Fullstack Engineer on the Contributor Success team at GitLab, you will play a pivotal role in enhancing the efficiency and success of our vibrant contributor community. Your primary focus will be on driving initiatives that empower community members to contribute effectively to GitLab’s open source projects. This includes supporting programs such as Education, Open Source, AI tooling, and Contributor Success. You will lead project planning, coach cohorts, and collaborate closely with internal teams and external contributors to track contributions and identify opportunities for growth. Your work will directly influence how thousands of developers engage with GitLab, fostering a sustainable and dynamic community. Additionally, you will have opportunities to travel, onboard new contributors, and guide them through contribution programs, combining your technical expertise with community leadership in a remote, asynchronous, environment aligned with GitLab’s values.

Qualifications

• Proficiency in Ruby and JavaScript, demonstrating fullstack development skills
• Strong experience with Git and source control workflows
• Proven involvement in open source communities and contributions to recognized projects
• Excellent coaching and mentoring abilities for technical and non-technical community members
• Effective communication skills, including public speaking and customer engagement
• Self-motivated with strong organizational skills and the ability to manage projects independently
• Comfortable working remotely and asynchronously across distributed teams
• Openness to diverse backgrounds and transferable skills, aligned with GitLab’s inclusive culture

Responsibilities

• Lead and manage contributor success projects to enhance community engagement and contribution output
• Coach and guide cohorts of community members, supporting their technical and non-technical growth
• Track and analyze community contributions, using metrics to measure progress and identify improvement areas
• Collaborate with the Programs team to support initiatives like Education, Open Source, AI tooling, and Contributor programs
• Advocate for community feedback-driven improvements to enhance the contributor experience
• Participate as a core member of GitLab’s merge request coaching team, specializing in development, testing, or documentation
• Facilitate Contributor Success team stand-ups and agile processes for effective project delivery
• Travel to customer sites to onboard and support new contributors, strengthening relationships and expanding the contributor base

Benefits

• Flexible Paid Time Off to support work-life balance
• Access to Team Member Resource Groups promoting diversity and inclusion
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund for continuous learning
• Parental leave policies supporting new parents
• Home office support to create a productive remote workspace

Equal Opportunity

GitLab is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to fostering an inclusive environment where all employees and applicants are treated with respect and fairness. Our policies and practices are based solely on merit and are designed to promote diversity across race, gender, age, disability, sexual orientation, gender identity, national origin, veteran status, and other protected characteristics.