SDR Manager – Outbound Australia - Remote

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role Build the machine. Drive the funnel. Lead the next era of outbound. At Employment Hero, we’re building the future of work for SMEs everywhere and we’re not slowing down. From our beginnings in 2014 to reaching unicorn status in 2022, we now support over 2 million users across 300,000 businesses globally. With a fast-moving product, a massive market, and a proven growth engine, we’re doubling down on outbound as a core revenue driver. This is not just an SDR Manager role. This is your chance to build, own, and optimise the outbound machine. You’ll lead a team of ambitious SDRs while also playing a hands-on role in shaping strategy, improving funnel health, and driving commercial outcomes. We’re looking for someone who blends performance leadership with a systems mindset and deep understanding of what modern outbound should look like in 2025. Your key focus areas will be

• Build and scale a high-performance outbound SDR engine that consistently delivers qualified pipeline and drives revenue growth across Australia
• Increase SAO (Sales Accepted Opportunity) conversion rates by optimising outbound strategy, sequences, and team execution
• Implement and refine outbound systems and workflows using performance data, AI tools, and signal-based outreach to drive quality and efficiency
• Drive full-funnel alignment across Sales, Marketing, and RevOps to ensure outbound is tightly connected to commercial outcomes and forecast accuracy

This will include

• Lead and build a high-performance outbound SDR team, driving strong rep attainment and consistent pipeline delivery
• Build and evolve a scalable outbound engine, including territory design, account strategy, messaging frameworks, and sequencing
• Own the top-of-funnel pipeline motion, from lead allocation and conversion rhythms to funnel analytics and revenue contribution
• Collaborate closely with AEs, RevOps, and Marketing to create full-funnel alignment and identify where outbound can create the most value
• Leverage modern sales tools and AI workflows to drive targeted, efficient, high-impact prospecting
• Track and report on key funnel metrics including SAO conversion, rep attainment, sequence performance, and forecast accuracy
• Continuously experiment and improve on what works, using data and insights to lift both quality and volume
• Coach your team in research, messaging, objection handling, and call quality, building a strong outbound craft culture
• Drive a strong commercial mindset within the team, linking daily execution to business-level outcomes

Who you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• Have 5+ years experience managing outbound SDR or BDR teams in high-growth B2B SaaS
• Are not just a people leader but a builder who enjoys creating systems, processes, and playbooks that scale
• Understand outbound as a commercial function, not just an activity engine, and can drive it accordingly
• Are confident owning performance data and funnel health, using dashboards and insights to inform action
• Are across the leading outbound trends in 2025, including signal-based outreach, AI-assisted prospecting, and hyper-personalisation at scale
• Have a track record of strong individual and team performance, high attainment, and consistent pipeline contribution
• Are an exceptional coach who can lift team output through structured development, call coaching, and individualised plans
• Thrive in fast-paced, high-ownership environments where outcomes matter more than job titles

What we can offer At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/ Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.