Program Manager IV - Vendor and Program operations

Job Title: Program Manager IVLocation: RemoteDuration: 6 Months (with potential extension)Number of Positions: 1Travel Required: NoAbout the Role

• We are seeking a highly organized and detail-oriented Program Manager IV to join our team remotely.
• This role will focus on managing vendor and program operations from both strategic and executional perspectives.
• The ideal candidate will have experience managing agency operations, driving operational efficiency, and collaborating with cross-functional teams in a fast-paced environment.

Key Responsibilities

• Agency Payouts & Invoicing
• Manage the agency payouts dashboard, ensuring accuracy and up-to-date information. Resolve partner management issues and approve invoices to ensure timely payments.
• Agency Contracts & Purchase Requests
• Approve purchase requests and support contract amendments (e.g., changes in payment structure, extensions). Maintain and update process documentation to ensure operational compliance and efficiency.
• Agency Recruitment & Onboarding
• Source and onboard new agencies, coordinating contract drafting and onboarding activities in collaboration with legal, deal, and sourcing teams.
• Performance Evaluations & Offboarding
• Ensure monthly agency performance evaluations are completed on time and oversee the offboarding process with proper documentation for compliance.
• Program Compliance
• Work closely with legal teams to review terms and conditions, manage program change submissions, and ensure accurate and prompt creator payouts.
• Contest Operations
• Support contest strategy and execution, including vendor management and resource planning, to ensure contests meet business objectives and are delivered on schedule.
• Vendor Operations
• Manage contract renewals and invoice approvals, process monthly accruals, and contribute to vendor strategy and forecasting**.Qualifications**

• Experience:
• 7+ years in program management, operations, or a related field.
• Proven expertise in managing contracts, purchase requests, and financial operations (invoicing, payouts).
• Skills:
• Strong ability to build, document, and maintain operational frameworks and process flows.
• Deep understanding of contract procedures, including SOWs, invoicing, and purchase orders.
• Advanced Excel skills: Pivot tables, complex formulas.
• Experience writing external communications for vendors and agencies.
• Excellent communication and collaboration skills.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects in a fast-paced environment.
• Preferred:
• Familiarity with Creator Marketing Agencies and platforms like Social Media Company.
• Experience in Creator Marketing or Scaled Partnerships operations.
• Education:
• Relevant Bachelor’s degree preferred.

Day-to-Day Responsibilities

This position will manage vendor and program operations across scaled partnerships, including:

• Overseeing agency operations for programs such as agency sourcing, SOWs, monthly reconciliation, invoicing, and performance evaluations.
• Managing Creator Referrals and Contest operations, including legal approvals and payouts.
• Single-threaded owner for contract negotiations and renewals.
• Building streamlined operations and maintaining process documentation.
• Processing contract renewals, payouts, and launching new initiatives alongside key stakeholders.

About the Team

• Our team works with priority partners who drive the content ecosystem across social apps.
• The goal is to help early-stage creators grow their presence and build communities across leading social platforms.

Interview Process

• 2 interview roundsDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.