The AI Revolution Hits Corporate Roles
Meta CEO Mark Zuckerberg is known for running high-stakes experiments with his companies. His latest move appears to be gutting the tech giant of human workers and replacing them with artificial intelligence.
Illustration by Tag Hartman-Simkins / Futurism. Source: Gilbert Flores / Variety via Getty Images
Internal Memo Reveals Job Elimination
In an internal memo viewed by Business Insider, Meta executives informed workers in the company's risk management division that their jobs will be "eliminated" due to advances in automation technology.
Michael Protti, Meta's chief compliance officer, told risk management workers that the corporation would be moving toward an automated risk process instead of human oversight.
"As a result, we don't need as many roles in some areas as we once did," he wrote in the memo. Protti didn't specify how many jobs were being automated but noted that Meta had made "significant progress" in "building more global technical controls" for risk management.
The Shift to Automated Decision-Making
"This standardization means that many routine decisions can now be handled efficiently by technology, freeing our teams to focus on the most complex and high-impact challenges," Protti explained.
In the corporate world, risk management involves identifying and reducing threats to a company's earnings or operations. This can range from cybersecurity threats to reputational damage - making it a complex and critical function.
Questioning AI's Capabilities
That complexity makes Meta's decision to hand off these responsibilities to AI particularly baffling, especially given AI's notoriously buggy track record. Similar automation initiatives have failed spectacularly, such as Klarna's attempt to automate its customer service department with AI.
In a ironic twist, AI itself has become a major concern for human risk managers. Beyond its reported 95% failure rate in corporate settings, the technology introduces unprecedented threats to business environments, including cybersecurity gaps and vulnerability to manipulation.
Recent Meta Workforce Changes
Meta recently terminated approximately 600 employees from its AI Superintelligence lab, despite CEO Mark Zuckerberg having recently invested billions to recruit new AI talent.
Whether this automation gamble pays off for Meta's executives remains to be seen, but the move highlights a growing reality in the tech industry: not even those building AI are safe from its disruptive impact.
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