Anonymous Professional

Highly analytical and solutions-driven Business Analyst with 6+ years of experience, including 3 years dedicated to business analysis. Proven expertise in supporting business solution software and optimizing operations, with a strong focus on CRM application enhancements. Experienced in both Agile Scrum and Waterfall SDLC methodologies. Adept at full lifecycle requirements management, including: Elicitation and documentation (BRD, FRD, Use Cases, User Stories with Acceptance Criteria) Process modeling (AS-IS & TO-BE Analysis) Performing gap analysis Facilitating User Acceptance Testing (UAT) Proficient in creating comprehensive UML diagrams. Skilled in utilizing tools such as JIRA, Axure, and Balsamiq for effective project delivery and stakeholder communication.