Product Owner (PO) – QSR-POS

Role Overview:

As a Product Owner (PO) at VRIZE, you will play a critical role in bridging the gap between stakeholders, development teams, and end users to deliver high-quality, scalable Point-of-Sale (POS) retail solutions. You will be responsible for analyzing current application versions, streamlining functionalities, and driving consistency across all customer touchpoints (in-store, mobile, and online). The role demands a strategic mindset, strong analytical acumen, and a deep understanding of retail POS systems.

Key Responsibilities:1. Requirements & Analysis

• Gather, analyze, document, and validate detailed business and technical requirements from stakeholders.
• Conduct gap and impact analysis between current POS functionalities and evolving business needs.
• Work closely as a product owner/manager to schedule and facilitate clarification sessions and finalize user stories.
• Translate high-level business requirements into detailed functional and non-functional specifications.
• Define and document clear acceptance criteria for each user story.
• Support development and QA teams throughout the sprint to ensure requirements are understood and implemented correctly.

2. Stakeholder Communication

• Serve as the primary liaison between business users, product management, and technology teams.
• Conduct and facilitate workshops, sprint demos, UAT sessions, and regular feedback cycles with stakeholders.
• Clearly communicate risks, dependencies, and project status to stakeholders.

3. Project Coordination & Dependency Management

• Collaborate with the project manager and scrum master for planning and sprint execution.
• Identify and manage cross-team dependencies and integration points, especially involving third-party vendors or services (e.g., payment gateways, loyalty providers).
• Proactively track progress and support the team in resolving blockers to ensure timely delivery.

4. Retail POS Domain Focus

• Analyze and recommend enhancements to POS features like sales transactions, returns, inventory, promotions, loyalty programs, receipts, cashier workflows, etc.
• Ensure the system supports multi-store operations, offline mode, hardware integrations (scanners, printers, payment devices), and omnichannel use cases.
• Validate compliance with retail operational processes, tax and financial reconciliation, and regional regulatory standards.

Required Skillset:Domain Expertise:

• Mandatory: Proven experience as a Product Owner (PO) in Retail POS domain (at least 2–4 years).
• Strong understanding of retail workflows including inventory, promotions, pricing, loyalty, returns, and end-of-day reconciliation.
• Familiarity with omnichannel retail, e-commerce integration, and store operational workflows is preferred.

Technical Skills:

• Hands-on experience with Agile/Scrum methodologies and tools like JIRA, Confluence.
• Ability to write clear and structured user stories, process flows, and wireframes.
• Basic understanding of APIs, databases, and system integration points (preferred).
• Proficiency in tools like Excel, Visio, Lucid chart for modelling processes and data.

Soft Skills:

• Strong communication and interpersonal skills to manage diverse stakeholders.
• Critical thinking with attention to detail.
• Proactive problem-solving with a focus on delivery and quality.
• Ability to adapt in a fast-paced, evolving retail tech environment.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
• Experience working with cloud-based POS systems

About VRIZE INC

VRIZE is a Global Digital & Data Engineering company, committed to delivering end-to-end Digital solutions and services to its customers worldwide. We offer business-friendly solutions across industry verticals that include Banking, Financial Services, Healthcare & Insurance, Manufacturing, and Retail. The company has strategic business alliances with industry leaders such as Adobe, IBM Sterling Commerce, IBM, Microsoft, Docker, Sisense, Competera, Snowflake, and Tableau.

VRIZE is headquartered out of Tampa (Florida) with a team size of 410 employees globally, currently, 100% of the clients undertaken are in the United States. Delivery centers are distributed in the US, Canada, Serbia, and India. Having stellar growth and future projections of 100% YOY for the last 3 years, the company has been successfully addressing its clients’ digital disruption needs. Our continued success depends to a large extent on our ability to remain at the forefront of disruptive developments in the field of information technology and leaders/team members joining the force are expected to replicate the same.

VRIZE is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Individuals with disabilities are provided reasonable accommodation.