
Commercial Product Delivery Manager
Job Description
Posted on: October 10, 2025
At Loan.co.uk, we believe in better – join us and help us make lending smarter, simpler, and better. As our Commercial Product Delivery Manager, you’ll act as a business partner to our technology, operations, and client-facing teams. Your mission? To deliver platform enhancements and process improvements that create real commercial impact and make life easier for our customers and colleagues. You’ll bring together project management discipline, process innovation, product delivery know-how, and UX awareness to prioritise what matters most, drive execution, and share outcomes that count. 💬 What You’ll Be Doing Shaping and delivering value
- Partner with our client-facing teams to uncover challenges and prioritise initiatives that unlock the most value, fastest.
- Define clear goals, success measures, and acceptance criteria to keep projects focused and impactful.
Project delivery that makes a difference
- Lead cross-functional work across engineering, our commercial teams and operations, using Agile methods.
- Run delivery rhythms (stand-ups, reviews, retros), resolve blockers, and keep everyone aligned.
Enhancing experiences
- Work closely with tech to improve journeys and user flows across the platform.
- Use feedback, analytics, and experiments to inform and validate what we build
Streamlining processes
- Map processes, identify bottlenecks, and design future-state solutions.
- Partner with operations and compliance to reduce manual work and speed up outcomes.
Engaging stakeholders
- Be the link between tech and our client-facing teams.
- Communicate with clarity and adapt your message for executives, partners, and internal teams.
Data, reporting & governance
- Define and track KPIs to measure success.
- Create transparent reporting on delivery, outcomes, and risks, and act quickly when course-correction is needed.
✅ We’re Looking For Someone Who
- Has a proven track record of delivering platform or product enhancements that improved commercial outcomes.
- Brings 4+ years’ experience in project management, including planning, dependency/risk management, and Agile delivery.
- Can translate business needs into clear requirements and user stories.
- Thinks commercially - balancing ROI, trade-offs, and time-to-value.
- Previous exposure to AI and a deep interest in using artificial intelligence effectively to automate where needed.
- Understands UX principles and is comfortable using analytics and experimentation to inform decisions.
- Has technical fluency across APIs, integrations, CRM platforms, cloud services, and BI tools.
- Communicates with influence, builds strong relationships, and engages stakeholders at all levels.
- Thrives in a fast-moving, remote, collaborative environment with a strong sense of ownership.
- Ideally brings experience in fintech, lending, or regulated financial services.
- Holds Lean/Six Sigma or Agile certifications, and is comfortable using tools like Jira, Confluence, Figma, and modern CRMs.
💛 Why You’ll Love Working Here
- Competitive pay – we recognise and reward your value.
- Time to recharge – 21 days holiday plus bank holidays, with more days added each year.
- Work your way – fully remote, anywhere in the UK.
- Perks that matter – discounts on travel, shopping, wellness and more through Perkbox.
- Future-proof pension – through True Potential Investor.
- Your health, covered – with BUPA private healthcare.
🌱 Life at Loan.co.uk We’re building something better – a smarter, more inclusive broker for the future. Here, you’ll be part of a supportive, forward-thinking team that values openness, collaboration, and growth. We know not everyone ticks every single box. If you’re excited about this role and believe you can make an impact, we’d love to hear from you. We’re proud to be an equal opportunity employer, and we’ll do our best to make adjustments if you need them. 🚀 Ready to Join Us? At Loan.co.uk, we believe in better – better tech, better support, and better opportunities for our clients and our people. If that sounds like the kind of place where you’ll thrive, apply today. Before applying, please read our Recruitment Privacy Notice. By applying, you agree to the processing of your personal data as outlined in the notice.
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