Product Owner

🚀 Product Owner – Adobe Experience Platform (AEP) & Adobe Journey Optimizer (AJO) | 100% Remote

Are you passionate about customer experience, personalization, and marketing technology?

Our Client is looking for a Product Owner to help drive the evolution of its customer engagement and personalization capabilities through Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). In this role, you'll partner with cross-functional teams to translate business objectives into personalized customer journeys, helping deliver meaningful experiences through data, automation, and real-time decisioning.

This is a unique opportunity to combine product ownership, journey orchestration, and marketing technology expertise while working with enterprise-scale personalization initiatives.

What You'll Be Doing

🔹 Own and help prioritize personalization and customer journey initiatives across Adobe Experience Platform and Adobe Journey Optimizer

🔹 Translate business requirements into scalable customer journey solutions

🔹 Build, configure, test, and optimize personalized customer journeys and campaigns

🔹 Collaborate with analytics, lifecycle marketing, data science, and channel teams to improve targeting and engagement

🔹 Drive audience segmentation and activation strategies within Adobe Experience Platform

🔹 Validate journey logic, event triggers, decisioning rules, and personalization experiences

🔹 Monitor performance metrics and identify opportunities for optimization

🔹 Act as a subject matter expert for Adobe Experience Platform and Adobe Journey Optimizer capabilities

🔹 Support platform governance, roadmap planning, and continuous improvement initiatives

What We're Looking For

✔ 3+ years of experience in Product Ownership, Marketing Operations, Lifecycle Marketing, Customer Journey Management, or related functions

✔ 2+ years of hands-on experience with Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Salesforce Marketing Cloud, or similar platforms

✔ Strong understanding of customer journey orchestration, personalization, event-driven marketing, and audience segmentation

✔ Experience working with cross-functional business and technical teams

✔ Ability to manage priorities and drive initiatives in Agile environments

Preferred Qualifications

⭐ Adobe AEP and/or AJO Certifications

⭐ Adobe Real-Time CDP experience

⭐ Experience with XDM schemas, event tagging, APIs, or JSON payloads

⭐ Healthcare, insurance, or other regulated industry experience

⭐ Understanding of Next Best Action (NBA) frameworks

⭐ Experience with personalization and customer engagement platforms

Why This Opportunity Stands Out

✅ Enterprise-scale personalization initiatives

✅ High visibility across business and technology teams

✅ Ownership of customer experience and journey optimization efforts

✅ Exposure to cutting-edge Adobe Experience Cloud technologies

✅ Fully remote work environment