Senior Backend Engineer (Ruby on rails), Monitor: Platform Insights

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Senior Backend Engineer on the Platform Insights team, you'll help build and evolve a unified data event platform that gives GitLab users clear, actionable visibility into how they work. You'll work on high-scale, data-rich backend services in Ruby on Rails and PostgreSQL and on analytical databases like ClickHouse. These systems power dashboards that let users query, visualize, and analyze data from all stages of the DevSecOps lifecycle. Your work will make it easier for teams to monitor the health of their services, processes, and collaboration in one place and to create rich, use-case-specific views that answer their most important questions. You'll partner closely with Product Management, UX, and other engineering teams to shape technical direction, lead architectural decisions, and turn complex data and observability needs into iterative, production-ready solutions. You'll help other GitLab teams integrate monitoring and insights features into their product areas and ensure a consistent experience across the platform. In your first year, you'll own core Platform Insights backend components end to end. You'll drive tangible improvements in scalability, reliability, and data quality and help define best practices for building distributed, observable systems within GitLab. What you'll do

• Lead the design and development of secure, well-tested, and performant backend features for the Platform Insights area of the GitLab product, working primarily in Ruby on Rails and PostgreSQL.
• Build and evolve high-scale, data-rich services and APIs that power our unified event and analytics platform, enabling users to query, visualize, and analyze data across all stages within GitLab.
• Collaborate closely with Product Management, UX, and other engineering teams to understand use cases, shape technical solutions, and deliver a consistent, intuitive dashboard and insights experience.
• Own complex projects end to end, from technical discovery and proof-of-concept implementations through architecture, delivery, deployment, observability, and ongoing maintenance.
• Design and optimize data models and pipelines, including analytical databases such as ClickHouse or similar technologies, to support scalable, reliable, and low-latency analytics workloads.
• Advocate for and maintain high standards for code quality, style, reliability, and performance, and drive improvements to product quality, security, and operational excellence across the organization.
• Mentor and support other engineers through code reviews, pairing, and technical guidance, helping the team adopt best practices for backend development, data-intensive systems, and distributed architectures.
• Partner with other GitLab teams to integrate monitoring, metrics, and insights into their product areas, and use system health data and production learnings to iterate on our platform capabilities.

What you'll bring

• Experience building backend services in production environments, ideally supporting data-rich, high-scale applications, using Ruby on Rails and PostgreSQL, or comparable web frameworks and relational databases.
• Experience with analytical databases and large-scale data processing technologies (for example ClickHouse or similar systems), and a solid understanding of database fundamentals.
• Experience building, operating, and scaling complex platforms or applications, including designing distributed, scalable, and reliable backend systems.
• Experience building and deploying software using continuous integration and continuous delivery (CI/CD) pipelines or similar internal tooling.
• Experience operating services on a major cloud provider such as Google Cloud Platform (GCP) or Amazon Web Services (AWS), including managed Kubernetes offerings such as Google Kubernetes Engine (GKE) or Amazon Elastic Kubernetes Service (EKS), and using modern DevOps, monitoring, and observability tools like Prometheus or Grafana to improve system health and performance.
• Experience mentoring other engineers or contributing to technical decisions, and collaborating effectively in a remote, largely asynchronous environment, along with excellent written and verbal English communication skills.
• Demonstrated ability to quickly learn and be productive in new programming languages, such as Golang.

About The Team We are part of GitLab’s broader product engineering organization. We’re a small team focused on evolving GitLab’s data and analytics capabilities to provide meaningful insights across the product. We work asynchronously across time zones and collaborate closely with other teams at GitLab. Together, we design, build, and maintain the services, data pipelines, and APIs for our area of the product, with a strong focus on reliable and efficient cloud-native architectures. Remote-Global How GitLab Will Support You

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.