Technical Project Manager

Complexio's Foundational AI works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint venture between Hafnia and Símbolo, in partnership with Marfin Management, C Transport Maritime, Trans Sea Transport and BW Epic Kosan.

• Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope
• Act as the bridge between technical teams, customers, and internal stakeholders, ensuring alignment on objectives, milestones, and outcomes
• Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs

Requirements

• Project Execution & Delivery

• Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards
• Define project plans, objectives, scope, deliverables, and KPIs to measure success
• Coordinate cross-functional teams, including various pods, data scientists, engineers, and business analysts, to deliver solutions
• Track progress, identify risks early, and implement mitigation strategies

• Customer Engagement & Use Case Implementation

• Work closely with customers to understand their business challenges and map solutions to their needs
• Translate customer use cases into actionable project plans, ensuring technical feasibility and alignment with Complexio’s AI capabilities
• Serve as the primary point of contact for customers, managing expectations and communication throughout the project lifecycle
• Conduct regular check-ins, project updates, and post-implementation reviews to ensure value realization

• Stakeholder & Resource Management

• Align internal teams and external partners on project objectives, ensuring smooth collaboration
• Coordinate with pod leads, tech managers, product, and customer success teams to remove blockers and optimize resource allocation
• Escalate critical issues and dependencies to leadership as needed, providing data-driven recommendations

• Process & Continuous Improvement

• Establish and refine project management frameworks, methodologies, and best practices for efficient execution
• Leverage agile methodologies where applicable, iterating on project deliverables based on feedback
• Contribute to internal knowledge-sharing and documentation of lessons learned from past projects

Key Skills & Experience

• Strong project management experience in AI, SaaS, or data-driven enterprise solutions
• Expertise in managing customer-facing projects, balancing technical execution with business impact
• Solid understanding of AI/ML concepts, data integration, and enterprise software implementation
• Excellent communication and stakeholder management skills, with the ability to translate technical details into business value
• Experience with agile methodologies, Jira, and project management tools
• Ability to thrive in a fast-paced startup environment, handling multiple priorities with autonomy

Benefits

• Join a pioneering joint venture at the intersection of AI and industry transformation
• Work with a diverse and collaborative team of experts from various disciplines
• Opportunity for professional growth and continuous learning in a dynamic field
• (Remote must be within 4-5 hours of CET timezone)